Ketchie Street Renovations

Serves Concord, NC

35244

Hired 59 times

5 employees

6 years in business

Free on-site estimate

4.8

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

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Credentials

Background Check

Anson Phillips
Completed on 6/1/2023

Introduction

Our top priority at Ketchie Street Renovations is delivering quality home renovation services to our customers. This means not cutting corners, using the best materials, and doing work that we can be proud of. That’s why 95% our business is from repeat customers or referrals - because our customers are consistently satisfied with the level of service we provide.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Projects have several variables when estimating a price. Size, material cost, etc. Many of these discussions can happen virtually and a ballpark price can be given via phone or email.

What is your typical process for working with a new customer?

After establishing contact information and way to communicate, begin to understand how to beat suite their needs and desires. Then come up with a plan and pricing to deliver on that project.

How did you get started doing this type of work?

I started as a laborer for a construction company at 19 years old. I worked for many years and learned by helping the tradesman on jobs, to learning the trades myself. Then further onto project and business management.

Describe a recent project you are fond of. How long did it take?

Decks are our thing! A normal sized deck construction takes 1-3 usually. Additional services such as existing deck demolition, additional steps, special lighting, pergolas, covered porches and screened in porches require additional time.

What advice would you give a customer looking to hire a provider in your area of work?

The number one piece of advice I can provide a customer is: when it comes to home renovations, cheapest is rarely best. Find a company with experience, ask a ton of questions, and be confident that you are paying for quality work that won’t have to be re-done.