The Shower Company

Serves Kansas City, MO

35244

Hired 33 times

5 employees

13 years in business

Free on-site estimate

4.6

This pro accepts payments via Cash, Check, and Credit card.

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Credentials

Background Check

Roger King
Completed on 6/12/2021

Introduction

The Shower Company, is your solution for all your bathroom remodeling needs. We offer a wide-array of products to improve your current situation including accessible safety products. We offer acrylic, onyx, and tile shower solutions as well as full bathroom remodels. Please read ALL of our reviews.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Every quote is custom. We have set pricing so there is never any "used car salesman" tactics. You tell us what you want and we help you select from our menu. We have over 30,000 different products and services. So of course we don't want you having to sift through a giant menu. So you tell us what you want and we narrow it down for you to only the items that meet your criteria.

What is your typical process for working with a new customer?

We come out for a consultation. We'll take a few measurements. Ask you to tell us what you want and we'll offer ideas that make sense. Show you samples and pictures. You select what you want and we give you an exact price on the spot. No waiting for us to get back to you. If you like what we have to offer then we schedule your installation. If you don't like what we have to offer then nobody's feelings get hurt and no worries, its "thanks so much for letting us meet with you and if something changes, please let us know".

What education and/or training do you have that relates to your work?

We do routine continuing education for everyone. We all want to be better tomorrow than we are today. We want to be providing the solutions with the most tried and true methods that we continue to build upon each day!

How did you get started doing this type of work?

We started out doing general home repairs and found our passion in bathrooms. Its often a project that is attempted by DIY'ers and by handyman. Not all, but many of those projects go bad and we got tired of hearing those sad stories. That's one of the reasons we only work in the bathroom area. We like to be the master of that rather than be the "jack-of-all-trades".

What types of customers have you worked with?

There isn't a "type" of customer. We work with all customers!

Describe a recent project you are fond of. How long did it take?

We are fond of all the projects we do. Each one is different. Each client has different goals and we just love making it happen for them. We will never ever tell you what we're going to do for you. YOU tell us what you want to do and we provide a solution that we can do to meet those wants and needs.

What advice would you give a customer looking to hire a provider in your area of work?

Be sure your contractor is using employees, not sub-contracting your work to another company or individual. If their "employees" are 1099s, who can I really trust when I have a problem down the road? If the interaction with the company starts out rough it probably won't get any better.

What questions should customers think through before talking to professionals about their project?

What am I really trying to accomplish with this project? Do I care about worker's with a clean background? Is safety a consideration? Do I want a company that does everything OR a company that specializes in only bathrooms?