Five Star Painting of Temple

Serves Harker Heights, TX

35244

Hired 17 times

1 employee

6 years in business

Free on-site estimate

5.0

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun 8:00 am - 8:00 pm
Mon 8:00 am - 8:00 pm
Tues 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thurs 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 8:00 pm

Credentials

Business Verified

Five Star Painting of Temple verified 

Background Check

William Rogers 
Completed on 12/6/2023 

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Introduction

Five Star Painting, a Neighborly company, is your trusted painting professional for all your interior and exterior painting projects. We make the scheduling process easy and convenient, provide clear communication throughout the entire project, and lead you on a “Five Star walk-through” before the job is complete. Our attention to detail goes unmatched within the painting industry. Give us a call or schedule online to experience the Five Star difference for yourself!

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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All estimates are free. We offer discounts for veterans, first responders, property owners, unoccupied spaces, and more. If you select us as your painter, we will also provide free Certified Color Expert color consultation. We require a 20% deposit approximately one week before the project starts. Unfortunately, we cannot provide estimates without examining the property in person. This is so we can provide the most accurate estimate. Our service level and quality of our work is unmatched.

What is your typical process for working with a new customer?

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At the beginning of the onsite estimate we take time to listen to the customer and understand the vision of their project. Next we take exact measurements of what we are painting. Then we provide a written estimate along with information regarding our 2 year warranty. At the end of the estimate we ask for your business.

What education and/or training do you have that relates to your work?

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My work experience is primarily customer service and business management. I also received weeks of training before starting this business. My wife, who also works in the business, has just completed her Certified Color Expert certification.

How did you get started doing this type of work?

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I had always dreamed of owning my own business, but I wasn't sure how to get started. I was approached with a franchise opportunity, and the more I researched the concept, the more I knew I was called to do this and provide an elevated service level of painting in Bell County.

What types of customers have you worked with?

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The vast majority of my customers are residents who own their own homes looking to repaint. However, we have worked on a number of commercial projects as well.

Describe a recent project you are fond of. How long did it take?

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We did a full exterior repaint of a 1920s home in the historic district. It was a lot of work and there were a couple of surprises. But we finished the project in 5 days and the customer was very pleased.

What advice would you give a customer looking to hire a provider in your area of work?

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Don't be afraid to ask a lot of questions. Painting is expensive, and painting is still an art. Don't assume the painter understands what you want. Without a detailed discussion of scope and expectations, there can be miscommunication and expensive re-work. Think twice before going with the painter who offered you the lowest price. In painting, you truly get what you pay for. If that discount painter does a terrible job and you have to hire someone else to fix it, that often means completely unraveling their shoddy work and starting over. Now, the project could end up costing you 3 to 4 times more than what you originally planned.

What questions should customers think through before talking to professionals about their project?

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What is the warranty on the work? Can you provide me a copy of your liability insurance? How many coats of paint will you put on? What specific paint will you be using?

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