Five Star Painting of West OKC

Serves Yukon, OK

35244

Hired 3 times

17 employees

7 years in business

Free on-site estimate

4.7

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun Closed
Mon 9:00 am - 5:00 pm
Tues 9:00 am - 8:00 pm
Wed 9:00 am - 5:00 pm
Thurs 9:00 am - 8:00 pm
Fri 9:00 am - 5:00 pm
Sat 10:00 am - 4:00 pm

Credentials

Business Verified

Five Star Painting of West OKC verified 

Background Check

Jeff Garis 
Completed on 2/21/2020 

Show More

Introduction

We, Jeff and Kara Garis, bought Five Star Painting of West Oklahoma City in 2018. We have been married since 2009 and have five children. We started this business as an opportunity to both work with local business owners and to serve local charities. We are excited to partner with families and homeowners in the greater Oklahoma City area in home improvement and community development. We are both life-long Oklahoma residents and are grateful for the opportunity to invest in the community. We strive to bring you an experience that is stress-free and beautiful, making every part of your project a joy and delight that reflects your values and preferences.

Show More

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

unfold fold
We ask for a minimal down payment to hold your place on the schedule, asking for the rest only upon the completion of your project. We offer a 10% military or senior discount. Ask about our current promotion. We offer a referral rebate.

What is your typical process for working with a new customer?

unfold fold
We provide a free estimate which involves the following: An experienced estimator will come to your house and work to provide an accurate and detailed cost for accomplishing what you desire for you house. During this time we are sure to: 1. Understand your vision for your home. 2. Take accurate measurements and input these in our system that provides a final price down to the penny. 3. Explain our process for your home and what sets us apart from other painting companies. 4. Provide a detailed quote before we leave and explain what this covers, our warranty and what are the next steps. Hiring us and completion of project: 1. We take a down payment to reserve a schedule date. You receive a color deck of paint options so you can begin making your color selections. We will not ask you for any money after this down payment until your job is completed. 2. You pick your colors (color consultation is available when needed) and we will apply samples for you to approve. 3. On the first day of project, the project manager will introduce you to the crew and do a walk-through explaining your desires for your home. You will never be expected to have to interact with or manage the crews. We understand that we are guests in your home and want to honor you and your family during the process. During this phase our goal is to bring your vision to life with as little an impact on your daily life as possible. 4. Once the crew is completed with your project, a manager will come by at your convenience to receive a final payment and to ensure that everything is completed to your satisfaction. 5. We accept final payment and you leave us a five star review!

What education and/or training do you have that relates to your work?

unfold fold
15+ years in the construction trades. Lead Renovator Certification

How did you get started doing this type of work?

unfold fold
I have been in various forms of construction for more than fifteen years in the OKC area and was excited about this opportunity to merge my construction experience with working with local businesses and homeowners.

What types of customers have you worked with?

unfold fold
Homeowners starting a painting project for the first time that we are more than happy to walk with through every step of the process, answering questions and providing insight. Homeowners who knew exactly what color and sheen for every surface. Business owners looking to bring a fresh look to their business. We are happy and able to work with any type of customer to help them bring their vision to life.

Describe a recent project you are fond of. How long did it take?

unfold fold
We painted a house prior to the homeowner taking up residence. She knew the color and sheen for every surface to be painted. We painted the inside of the house covering everything except the floor and counter tops. She requested seven colors, five different paint types and three sheens. It took approximately five weeks as we provided other services such as installing all new knobs and hinges on her doors and cabinets. She also would hire us to finish projects other contractors had started with which she was unhappy with their performance. One example of this is that we installed floor transitions and baseboards after she fired the flooring company. She was more than pleased with the finished project and we were thrilled to have a happy and satisfied customer.

What advice would you give a customer looking to hire a provider in your area of work?

unfold fold
Be mindful that in Oklahoma licensing requirement in most trades, excluding plumbing, electrical and HVAC, tend to be minimal or nonexistent. All painters should have an insurance policy, but there is not a license. Ask for their insurance certificate. There are plenty of reputable companies. Check google reviews, ask about their warranty, ask for pictures of previous work. They should have several on one of the many internet sites and can show them to you on the spot.

What questions should customers think through before talking to professionals about their project?

unfold fold
What are you trying to accomplish with your project? What is the most important thing you want in a contractor? How do I expect the people coming to my house to represent their company? What worries or stresses you the most about this project?

Favorites

Here is a brief description text of the drawer.