Merciful Renovations -DBA Patriot Home Improvement

Serves Maple Heights, OH

35244

Hired 37 times

2 employees

4 years in business

$55/hour

4.8

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Next Service

Hours

Sun Closed
Mon 7:00 am - 4:00 pm
Tues 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thurs 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat 8:00 am - 2:00 pm

Credentials

Background Check

James Baird 
Completed on 12/13/2021 

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Introduction

We work with quality products and offer quality workmanship. Your satisfaction, is our priority At Merciful Renovations, we strive to be the best we can. From changing lightbulbs, interior painting to room remodels. Visit our services page to learn more and thank you very much for stopping by. We are grateful and we appreciate the opportunity of being your trusted Remodeling Service.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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We offer different painting packages from a basic wall repaint to high quality full painting of doors, trim, ceilings and walls with higher quality coatings. Pricing is given with our free estimates as every job is different. As always, we offer a 10% discount on labor for new customers, active military, veterans and first responders. We will also occasionally do seasonal or Holiday promotions.

What is your typical process for working with a new customer?

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Estimates are always free of charge and insurance certificates are available upon request also at no charge. We will come to your property to meet you, provide a free estimate and discuss your project. Upon acceptance, a contract will be drafted, deposit made and work will be scheduled based on your needs to the best of our ability.

What education and/or training do you have that relates to your work?

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I have over 25 years experience in the home improvement industry which I obtained from prior work experiences. My partner also has a degree in Interior Design and her consultation services and advice are always available to all customers.

How did you get started doing this type of work?

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I started learning to do home improvement when I was in high school. I took some woodworking classes and helped a lot at home. I have mostly hands on experience from working a lot of part time jobs on top of my full time construction job. I always try to expand my knowledge through hands on experiences and of course a lot of projects at home.

What types of customers have you worked with?

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We mostly work with residential, occupied homes but are open to any projects listed under our services. Commercial is something we don't do a lot of currently but we are open to smaller commercial projects.

Describe a recent project you are fond of. How long did it take?

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A recent bathroom remodel we just finished started out as a 1 week job but after discovering a water leak issue, it quickly turned into a fairly extensive job. After some mold remediation and a lot of dehumidification the job is done. It took about three weeks in total but our main goal was to get the shower back up and running which took a few days. Overall, both the customer and Patriot Home Improvement were extremely happy with the turnout. The actual job cost was much higher than the estimate but we always strive to work with our customers and be as fair as possible. We aren't here to get rich, we are providing a service to the community.

What advice would you give a customer looking to hire a provider in your area of work?

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Always look at reviews if they are available and make sure that there is a decent level of attention to detail and good communication. Communication starts with the first interaction. Things happen in life. I feel that the most important thing is that the professional communicates with the customer.

What questions should customers think through before talking to professionals about their project?

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Future planning we believe is the most critical. If you need a new toilet but also want a new floor installed, It would be best to do both at the same time if it is in the budget. Planning is key to saving time and money.

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