The Home Reset

Serves Saratoga Springs, NY

35244

Hired 3 times

2 employees

Not yet available

$50

5.0

This pro accepts payments via Apple Pay, Cash, Check, Square cash app, Venmo, and Zelle.

Next Service

Credentials

Background Check

Vallerie Lamotte-Hernandez
Completed on 1/30/2025

Introduction

At The Home Reset, we specialize in providing meticulous cleaning and organizing services that transform your space into a fresh, welcoming haven. With a passion for cleanliness and attention to detail, we go beyond surface cleaning to ensure every corner sparkles. Whether you need routine maintenance, a deep clean, or help with special projects, our personalized approach ensures your needs are met with care and professionalism. Our services include: • Home and office cleaning • Organizing and decluttering • Airbnb turnovers • Post-renovation cleanup • Light repairs and touch-ups Let us take the stress out of maintaining your space, so you can focus on what matters most. Trust us to deliver quality you can see and feel, every time! Ready to book? We’d love to help—reach out today!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing is based on the size, scope, and complexity of the job, ensuring each service is tailored to the customer’s needs. We offer: ✅ Transparent, upfront pricing with no hidden fees ✅ Discounts for recurring services and referrals ✅ Free estimates upon request (unless travel time over 30 min is involved) ✅ A yearly anniversary free deep cleaning for recurring clients ✅ Referral rewards—clients who refer a one-time deep cleaning get a discount on their next service, and those who refer a recurring customer can choose a free deep cleaning or additional services at no cost

What is your typical process for working with a new customer?

1️⃣ Initial Consultation – We discuss your needs, expectations, and any special requests. 2️⃣ Service Planning – We customize a plan that fits your space and budget. 3️⃣ Scheduling – We confirm a date and time that works best for you. 4️⃣ Execution – We complete the job efficiently, ensuring quality and satisfaction. 5️⃣ Follow-up – We check in to ensure everything meets your expectations and offer ongoing support if needed.

What education and/or training do you have that relates to your work?

We have years of hands-on experience in home caretaking, cleaning, renovations, and organizational services. Our skills include: ✔ Advanced knowledge of eco-friendly & deep-cleaning techniques ✔ Expertise in renovations, repairs, and creative home transformations ✔ Continuous learning through industry research and hands-on experience

How did you get started doing this type of work?

We started by helping clients refresh their homes through cleaning, organizing, and small renovations. As demand grew, we expanded into full-service home caretaking—blending cleaning, renovations, and creative transformations to help customers bring their ideas to life.

What types of customers have you worked with?

We’ve worked with a variety of clients, including: 🏡 Homeowners looking for recurring cleaning or renovations 🏢 Property managers & landlords needing maintenance and tenant turnover services 🏡 Airbnb & vacation rental owners who require deep cleaning and upkeep 👥 Families & individuals wanting better organization and home improvements

Describe a recent project you are fond of. How long did it take?

One of our favorite projects was transforming a cluttered garage into a fully functional workspace. The project involved: 🔹 Deep cleaning & decluttering 🔹 Repairing & reorganizing storage 🔹 Creating a workspace tailored to the client’s needs It took about two days to complete, and the client was thrilled with how much space they gained!

What advice would you give a customer looking to hire a provider in your area of work?

✔ Be clear about your needs – The more details you provide, the better we can tailor the service. ✔ Check experience & reviews – Choose a provider with proven results and good customer feedback. ✔ Understand pricing & policies – Make sure you’re comfortable with costs and terms before committing. ✔ Ask about customization – A great provider should be flexible in meeting your unique needs.

What questions should customers think through before talking to professionals about their project?

🛠 What is my budget for this service? 🛠 Do I have any special requests or problem areas that need extra attention? 🛠 What is my ideal schedule for completion? 🛠 Am I looking for a one-time service or ongoing support? 🛠 What specific goals do I want to achieve with this project?