Hometown Heating and Air LLC

Serves Lynchburg, VA

35244

Not yet available

3 employees

3 years in business

$99/service call

3.0

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun Closed

Mon 8:00 pm - 5:00 pm

Tues 8:00 pm - 5:00 pm

Wed 8:00 pm - 5:00 pm

Thurs 8:00 pm - 5:00 pm

Fri 8:00 pm - 5:00 pm

Sat Closed

Credentials

Background Check

Robert Powell
Completed on 1/5/2023

Introduction

Hometown Comfort Pros HVAC Dealer and Installer is located in Lynchburg Virginia offers Heat Pump Repair, Heat Pump Installs and Maintenance. We serve heating and air conditioning in Forest Virginia, Bedford Virginia, Evington Virginia, Madison Heights Virginia, Amherst Virginia, Smith Mountain Lake Virginia.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We offer flat rate pricing and free estimates.

What is your typical process for working with a new customer?

We come to your location, provide a free estimate for new work (heat pump install) and if you approve we then set a day and time to do the work. If its a repair call, we come to your location. Repair requests carry a $99 diagnostic fee.

What education and/or training do you have that relates to your work?

Masters in HVAC, Class A Contractors HVAC License.

How did you get started doing this type of work?

Started as a HVAC technician.

What types of customers have you worked with?

Residential and Light Commercial

Describe a recent project you are fond of. How long did it take?

We installed a new heat pump for an elderly couple in town, they had moisture issues and high electric bills, both of which we helped. It took 6 hours.

What advice would you give a customer looking to hire a provider in your area of work?

Ask for proof of insurance and warranty.

What questions should customers think through before talking to professionals about their project?

Customers should think long term solution, doing it right and getting what you need up front, while avoiding getting a patch job which saves money up front but costs more in the long run. Hometown Comfort Pros looks at the big picture, looks at your home, its insulation value, number and type of windows and doors, ceiling height, existing ductwork and more, which all help with the final result.