S.O.S Heating & Cooling

Serves Provo, UT

35244

Hired 154 times

12 employees

6 years in business

Not yet available

4.9

This pro accepts payments via Cash, Check, and Credit card.

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Credentials

Background Check

Bryson Ninow
Completed on 11/15/2019

Introduction

We provide licensed and insured heating and air conditioning services with over 27 years experience with both residential and commercial. From repair to tune-ups and yearly maintenance as well as new installation, our team of certified HVAC specialists do it all. We also offer free estimates and second opinions to ensure you get the best services for the right price! For more information give us a call! We will gladly answer any questions you may have or schedule a free estimate!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We are an upfront pricing company. We will always inform you what the job costs before ever starting any kind of work. You will know exactly what will be done for the exact costs. With all duct cleanings We will clean all ducts, all vents, all returns, and all trunk lines as well as add a sanitizer smog on all systems. We will not come into your home and try to up-sale you on additional services or offers. This price is up front guarantee. We do a 21 point furnace inspection with all of our duct cleanings.

What is your typical process for working with a new customer?

We love new customers and they will be treated as every other costumer. Honesty and integrity is what we believe in and treating each and every customer as if they are family. We will show up to your home on time, clean, and ready to work. We may have a few questions about the system or the way it operates, we will ask you to join us for any questions you may have through it all. We will diagnose the problem, do a complete and thorough evaluation of the ENTIRE system, we will build a list of options and on your approval we will complete the job. We bill after services and if need be we offer very competitive financing options.

What education and/or training do you have that relates to your work?

We both carry many certifications. RMGA, EPA, NATE CORE, NATE GAS FURNACE, NATE FURNACE, NATE AC, NATE ELECTRICAL DIAGNOSIS. DIAMOND BACK, SEAL TITE, PRO FLEX, NEXTSTAR SERVICE SYSTEMS, SERVICE SYSTEM ADVANCED,

How did you get started doing this type of work?

Between the two of us we have 27 years experience in the industry. We have seen anything imaginable in this industry and know exactly what it takes to get the job done right.

What types of customers have you worked with?

Any and all customers. If you want a qualified well rounded technician to fix your problem we are the men for the job.

Describe a recent project you are fond of. How long did it take?

We work mainly in residential homes. Doing small repairs on furnaces from flame sensors, inducer motors, blower motors, and all other working components on furnace and air conditioners all the way to complete overhauls on systems. Creating perfect static pressures in homes and more then perfect air flow. We pride ourselves on doing the job right not just fast. We complete thorough evaluations of every system we put our hands on, so as a customer this means you will know exactly what is going on with your system from the inside out.

What advice would you give a customer looking to hire a provider in your area of work?

Hire someone not just qualified but fare and honest. Hire someone that will stand behind there work for a 2 year labor warranty. Hire someone that will go above and beyond not just this call but for any future call you might have to make to them. Hire US!

What questions should customers think through before talking to professionals about their project?

Do they have a good warranty? Do they have decades of experience? Will they treat me with honesty and integrity?