Johnny on the Spot Heating & Cooling

Serves San Antonio, TX

35244

Not yet available

5 employees

6 years in business

Not yet available

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Square cash app, and Stripe.

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Credentials

Background Check

Johnny Garza
Completed on 1/16/2025

Introduction

Johnny On The Spot Service Company was started in 2019. Our company conducts itself from a principle of - doing what’s right not what’s easy. Johnny on the Spot is a residential service and replacement company. We are focused on this segment of the industry and strive for excellence in our specialty. We believe in an organized culture focused on community that has purpose, order and meaning. Leading with Integrity, Intention, Commitment to Excellence. Built by special people, doing what we do in the best way possible, the way promise to do it every single time.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

As far as pricing goes, everything comes out of our standardized price manual. This is your assurance that I’m not looking at you, trying to determine how much money you’ve got, or making the price up as I go along, or charging different prices by the neighborhood. With the exception of our service agreement customers, everyone pays the same rate, regardless of who they are, where they live, or which tech does the job. As far as I’m concerned, my job is to charge you the least amount of money possible, to get the job done right the first time every time!

What is your typical process for working with a new customer?

Listen and address customers concerns. Diagnose, test, educate and provide all the information needed to make an informed decision on customized solutions for you and your family. The rest is up to you, whether you decide to move forward or do nothing at all is completely fine, No is a perfectly acceptable answer.

What education and/or training do you have that relates to your work?

I am a graduate of trade school for HVAC/R , was a Union Tradesmen, Associates in Applied Science, certified by the National Comfort Institute, Comfort Institute. Along with many other trade and industry specific certifications. I have been in this trade for 15 yrs. I am constantly pursuing knowledge in my field.

How did you get started doing this type of work?

I wanted to provide for my family and serve my community!

What types of customers have you worked with?

I have worked with clients of various types of backgrounds.

Describe a recent project you are fond of. How long did it take?

I am proud of all the work I do.

What advice would you give a customer looking to hire a provider in your area of work?

Any contractor you hire should calculate the size of the cooling equipment you need by using such recognized methods as the Air Conditioning Contractors of America (ACCA) Manual J. Finding a trustworthy contractor to install and service an air-conditioning system matters the most. Be leery of a contractor who bases estimates merely on house size or vague rules of thumb. The HVAC system is arguably the most complex system installed in a house and the total house energy use. A full HVAC design involves more than just the load estimate calculation. The load calculation is the first step of the iterative HVAC design procedure. After initial equipment selection, several adjustments to duct design and equipment selection may be needed to optimize the design.

What questions should customers think through before talking to professionals about their project?

What methods do they use when sizing equipment, what form of pricing is used, and most importantly are the licensed and insured by the state and do they pull all required permits with cities and counties to insure your safety and protect your investment. What type of warranty and guarantee can be expected.