M1 Services

Serves Spartanburg, SC

35244

Hired 5 times

3 employees

1 year in business

$95/hour

4.7

This pro accepts payments via Cash, Check, Credit card, and Venmo.

Next Service

Credentials

Background Check

Ross Martin
Completed on 2/26/2025

Introduction

Founded in September 2024, M1 Services SC is built on a foundation of deep-rooted values and a personal commitment to excellence. Our team of technicians, each boasting over 10 years of hands-on HVAC experience, brings quality and reliability to every project. Our journey began with a close-knit group whose shared passion and commitment have always felt like home. This spirit guides our work every day as we expand our offerings to include comprehensive residential handyman services. Whether it's routine maintenance or an unexpected repair, we treat every project with the care and dedication of a trusted family endeavor. Experience the difference that comes from a team built on strong values and years of industry expertise—choose M1 Services SC for your next project. Contact us today to learn more or to schedule your service! Currently offering 200$ off your first unit change out or installation!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We itemize all of our services and send you an invoice, we try to be as transparent as possible so you know exactly what you're getting

What is your typical process for working with a new customer?

We like to get your address, name, contact number and email. We use HouseCall pro and the more information we have the easier and better we can serve our clients. We usually like to do an estimate and then log it officially as a job once approved by the client, and then schedule and do the work, communicating with you when and who will be there including an estimated time of arrival so you know right when we will get there.

What education and/or training do you have that relates to your work?

Our technicians each have 10 years experience in the world of HVAC with both residential and Commercial experience, as well as our whole lives doing various work around homes both for clients and ourselves.

How did you get started doing this type of work?

Our father suggested trades as a profession when we were young. 2 of the brothers studied and trained on the technical side and the 3rd studied business and finance to better balance the team.

What types of customers have you worked with?

All types in the residential space. We never over offer and always seek simply to solve your problem and prevent future ones as best we can.

Describe a recent project you are fond of. How long did it take?

We recently did a unit change out for a family member of a friend of ours. We were able to get everything done and running in half a day and walked them through the benefits and problems solved and prevented with the upgrade.

What advice would you give a customer looking to hire a provider in your area of work?

There is a lot we could say and our friends know well the level of detail we go into, I would say the most important thing is to make sure no matter what the issue is, that they can explain it and the solution in a way that the most far removed person from the field can understand it and know it's a good solution.

What questions should customers think through before talking to professionals about their project?

Have they already tried a few simple ways to fix their issue before hiring a professional who will charge. Always best to save money and time on smaller projects. In the field of HVAC the most common issues we see are changing the filter which is easy to forget and can lead to a loss of operating time in the unit, and simply turning it off and on at the air handler