Preferred Home Services

Serves Greer, SC

35244

Hired 57 times

30 employees

11 years in business

$60/service call

4.9

This pro accepts payments via Check and Credit card.

Next Service

Hours

Sun Closed

Mon 8:00 am - 8:00 pm

Tues 8:00 am - 8:00 pm

Wed 8:00 am - 8:00 pm

Thurs 8:00 am - 8:00 pm

Fri 8:00 am - 8:00 pm

Sat Closed

Credentials

License

License Holder: Meghan Mcgaha
License Type: Contractor - Commercial: Mechanical - Air Conditioning (SC)
License number: #M112954
License verified on 4/9/2024
Valid through 10/31/2025
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Background Check

Meghan Mcgaha
Completed on 2/22/2024

Introduction

We know that when you have to call a plumber, heating or air conditioning company, it's typically not the best start to the day. That's why we make it our goal to create a positive experience from our exceptional customer service team answering our phones to our professional technicians taking care of your issue. We offer upfront pricing, 100% satisfaction guarantee and always respect you and your property. Our team comes from four generations of plumbers and trades people earning the trust of our customers where one call can solve your home service needs.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our company has standard pricing for jobs and not based Our customer service representative gathers information in order to send the appropriate technician to the site based on the availability of our schedule and the neon an hourly rate. We offer upfront pricing so you know the exact cost before agreeing to the work. We do offer discounts so always ask our customer service representatives and/or technicians if anything is available to save money.

What is your typical process for working with a new customer?

Our customer service representative gathers information in order to send the appropriate technician to the site based on the availability of our schedule and the new customers schedule. We then send an appointment time confirmation and also a confirmation once the technician is on the way to the home. After the technician diagnoses the issue, they will discuss in detail options for repair along with price. If the repair is approved we most often can complete on site unless a part needs to be ordered.

What education and/or training do you have that relates to your work?

All technicians are fully licensed and insured. They also complete ongoing training throughout the year.

How did you get started doing this type of work?

The owner grew up in a family of plumbers. electricians, and HVAC technicians. He's a 4the generation plumber following in the footsteps of his family.

What types of customers have you worked with?

We specialize in residential homeowners, but also perform specific commercial work.

What advice would you give a customer looking to hire a provider in your area of work?

It's always wise to get more than one quote when it comes to a large repair or installation. You should also feel comfortable with and trust the company you choose.