IT'S COOL LLC

Serves New York, NY

35244

Hired 3 times

1 employee

3 years in business

$100/service call

5.0

This pro accepts payments via Cash, Credit card, and Zelle.

Next Service

Hours

Sun Closed

Mon Closed

Tues Closed

Wed 7:00 am - 6:00 pm

Thurs 7:00 am - 6:00 pm

Fri Closed

Sat Closed

Credentials

Background Check

Nekia Williams
Completed on 7/14/2023

Introduction

CERTIFIED FEMALE HVAC SPECIALIST!! Offering Preventative Maintenance services, repairs and replacements of units. We also install/replace thermostats and service window ac's. IT'S Hot so Call IT'S COOL 👍🏽

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

I don't charge any extra fees for credit/debit card payments.

What is your typical process for working with a new customer?

Typically it helps me as the pro to know details about your issue, make and model of units, before coming out so I will ask questions about that during the messaging process.

What education and/or training do you have that relates to your work?

I'm a certified technician with a Universal EPA. Graduated from Apex Technical School in NYC.

How did you get started doing this type of work?

love working with my hands and decided to get certified/licensed in a trade. HVAC&R was fascinating to me, especially the fact that there aren't many women in this field.

What types of customers have you worked with?

Since I've been in the business I have worked with all types of customers, most are pleasant and greatful for my expertise.

What advice would you give a customer looking to hire a provider in your area of work?

I would advise to get at least 3 quotes before selecting a pro.