AC Captain LLC

Serves North Las Vegas, NV

35244

Hired 9 times

4 employees

18 years in business

$100/on-site estimate

4.9

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Square cash app, and Zelle.

Next Service

Hours

Sun Closed
Mon 12:00 am - 11:59 pm
Tues 12:00 am - 11:59 pm
Wed 12:00 am - 11:59 pm
Thurs 12:00 am - 11:59 pm
Fri 12:00 am - 11:59 pm
Sat Closed

Credentials

Background Check

Amin Sani 
Completed on 8/9/2024 

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Introduction

We provide affordable yet high-quality AC service. We have perfectly trained technicians that enjoy troubleshooting all day long. Simple to do business with us and also easy financing always available. We are text message friendly on our 702 line Why AC Captain? - Honesty and simplicity is our key - Professional Service - Free Quote & Estimate - Fully Licenced & Bonded - Commercial & Residental - Installation, Repair & Maintenance Who we are? AC Captain is a family based service business, Owner's parents had been in HVAC industry before he was born. Not long ago Amin decided to move and set up his own troubleshooting business and named it AC Captain.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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The service call will be waived in repair invoice. We have a special offer for military veterants and first respondents.

What is your typical process for working with a new customer?

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Simply text your address and availability to our contact number.

What education and/or training do you have that relates to your work?

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MBA graduate and Engineering bachelor degree

How did you get started doing this type of work?

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My parents have been in the HVAC industry for over 5 decades in Texas

What types of customers have you worked with?

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Residential and commercial

Describe a recent project you are fond of. How long did it take?

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Mr. King rooftop HVAC installation

What advice would you give a customer looking to hire a provider in your area of work?

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When hiring the Right HVAC Contractor: 1- Know What You Want Before calling any service company, be knowledgeable about what you need done in your home. Take some time to study up on your heating and air conditioning system—know the make and model of your current system and the maintenance history. If you have any extra issues (i.e., uneven cooling in your home), write those down to include when you call the customer service representative. 2- Ask for Recommendations You trust your friends’ opinions about your hair style, so why not trust their experience with a contractor? Ask friend, family members and co-workers for who they use and their experience. Check reference sites like the Better Business Bureau, Angie’s List and Yelp for reviews and other customers’ experiences. 3- Check License & Certifications You can typically see a company’s licenses and certifications on their website, and those are more than just a bunch of fancy initials to add to their resume. Knowing that your heating and air conditioning technician is certified by groups like NATE means your technician has passed quality and knowledge standards that you want in your home. 4- Proof of Insurance You might be surprised to find out that services and installing air conditioning units can be pretty hazardous, which is why it’s important your service company is covered by general liability and workers’ compensation. Don’t hesitate to ask for proof when you’re talking with a customer service representative. 5- Get It in Writing When a technician comes in for a service call, the cost for repair and/or installation can easily add up quick. Get all estimates in writing, and ask that the technician is specific in writing equipment needs and prices. This way, if you need to you can … 6- Get a Second Opinion If something doesn’t seem right to you, don’t be afraid to ask for a second opinion by another company. Have their technician look at the same problem and get their estimate in writing so you can compare. Ask questions as to why one thing might cost differently from one estimate to another. 7- Go with Your Gut Trust your instincts when it comes to working with a contractor. If something doesn’t feel right when it comes to service or just the professionalism, do not hire that contractor.

What questions should customers think through before talking to professionals about their project?

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1- Are The Contractors Licensed? Before even considering whether a particular contactor should be hired to install your HVAC system, check if they are licensed in your area. If they are not, then they should not be hired. 2- Does The Contractor have Accreditation? If the contractor is reputable they should have accreditation. If they do not have recent accreditation then they should not be considered. 3- Does The Company Have Adequate Liability Insurance And Proof Of It? Even with a licensed contractor things could go wrong while installing your HVAC system, so check whether he is covered by liability insurance and ask for proof. This will protect you if your home is damaged during the installation.

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