Legend Air

Serves Secaucus, NJ

35244

Hired 570 times

5 employees

24 years in business

$50/service call

4.9

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Next Service

Hours

Sun 9:00 am - 12:00 pm

Mon 9:00 am - 3:00 pm

Tues 9:00 am - 3:00 pm

Wed 9:00 am - 3:00 pm

Thurs 9:00 am - 3:00 pm

Fri 9:00 am - 3:00 pm

Sat 9:00 am - 2:00 pm

Credentials

Background Check

Ronald Miller
Completed on 2/20/2023

Introduction

We are very experienced and professional company, with over 20 years of customer satisfaction. We are experts at diagnostics and repair and communicating to our customers what is needed to make their equipment operational and working efficiently .

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing historically is lower than our competitors because we keep our overhead costs down so we can pass the savings onto our customers.

What is your typical process for working with a new customer?

We usually have a senior technician show up at new customers because new customers usually are not sure what their needs are and usually want a more experienced technician to address their immediate needs.

What education and/or training do you have that relates to your work?

All our technicians have completed HVAC & Repair schooling and also continue with their education to keep up with the new equipment and diagnostics associated with HVAC Equipment.

How did you get started doing this type of work?

I have worked for several HVAC Companies as well as other Service Diagnostic companies and decided that I could provide a better , more affordable and more personal service than what is normally provided by most HVAC Companies

What types of customers have you worked with?

We have worked with residential , non-profits, commercial , religious, and government accounts/ customers. I’ve

Describe a recent project you are fond of. How long did it take?

Recently completed a (4) system HVAC Changeout at one of long time customers and was really proud of how the technicians professionally completed the job and the attention to detail they projected to both the job as well as the customer to ensure the customer was well informed on every stage of the job and all the customer’s needs were addressed.

What advice would you give a customer looking to hire a provider in your area of work?

Customers should demand they talk with a knowledgeable contractor who has good reviews that can be provided by a third party and are not self generated on their own website.

What questions should customers think through before talking to professionals about their project?

Customers should always have a knowledgeable technician look at their equipment or project before they have a quote provided to ensure the quote addresses all the details that most technicians know needed to be done to ensure it is done properly and in a way that is maintenance friendly.