Dinomite Heating and Cooling

Serves Winston Salem, NC

35244

Hired 37 times

7 employees

5 years in business

$99/on-site estimate

4.6

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun Closed
Mon 8:00 am - 5:00 pm
Tues 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thurs 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed

Credentials

License

License Holder: Cole David 
License Type: Heating – Group 3 – Class I (NC) 
License number: #L.34542 
License verified on 3/17/2022 
Valid through 12/31/2022 
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Background Check

Cole David 
Completed on 3/7/2022 

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Introduction

**NOTE: Update on Installation of Customer Provided Equipment. We can no longer install generic/off-brand systems purchased off Amazon, HVAC Direct or other nationwide bargain basement online retailers. We only install quality equipment that is correctly matched for the specific home ** Dinomite Heating and Cooling is a Veteran-Owned small business and our core values are simple, we are honest and we care about your comfort. We'd rather fix your system today and form a lifetime relationship than try to sell you a new system you don't yet need. Our technicians will happily explain exactly what needs repair and why. They'll show you repair cost before they begin so you know exactly what to expect. We want to earn your trust so that you never have to look for another Heating and Air Conditioning company. You can depend on us to provide you with state-of-the-art heating and cooling systems, and our experienced NATE technicians are constantly going through in-house training in order to stay up to date on the latest techniques to ensure the best options for your repair or maintenance services.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Dinomite Heating and Cooling customers benefit from flat-rate, transparent pricing. We provide multiple options to our customers at every call and always receive approval prior to performing any work. Our model ensures there are no surprise bills or costly unauthorized services performed.

What is your typical process for working with a new customer?

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Dinomite Heating and Cooling is a premium service provider that dedicates more time for every service call to ensure our customers get thorough service, their needs understood and expectations met. Our customers are educated about their repair options and the condition of their equipment so they can make the best decision for their particular situation.

What education and/or training do you have that relates to your work?

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Dinomite is a licensed HVAC contractor with highly trained, and experienced technicians that have been handpicked from a highly competitive pool of applicants. Our technicians are not the only ones at the top of their game, our management and ownership participates in continuing leadership, business and industry specific training to ensure we maintain a cutting edge, customer focused experience while offering the latest technology and innovative products to our customers.

How did you get started doing this type of work?

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Dinomite was created to provide a modern, customer focused service experience that addresses the common complaints about the average home service contractor. We incorporate technology and systems from outside the industry to ensure a convenient experience and good communication for our customers at every interaction.

What types of customers have you worked with?

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Dinomite provides high quality HVAC services in the residential and commercial sectors. We also specialize in managing HVAC repairs and maintenance for property managers.

Describe a recent project you are fond of. How long did it take?

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We take great pride in saving our customers money. On numerous occasions we have been able to repair HVAC systems for a reasonable price that other contractors said must be replaced. It is personally fulfilling to see the reactions on our customers faces when we fix equipment they have been told could not be repaired.

What advice would you give a customer looking to hire a provider in your area of work?

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Ensure the providers you hire are licensed, honest and are willing to stand behind their work. We frequently get calls from customers to correct work that was performed by non-licensed, or poorly trained HVAC technicians. We also get a number of calls for second opinions on expensive repairs that don't need to me made. Commission only salesman are motivated to sell high dollar tickets, even when the repairs are not justified.

What questions should customers think through before talking to professionals about their project?

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Air conditioners are similar to mattresses. Humans spend a lot of time on a mattress, just like they spend a lot of time in their homes. Most folks recognize that a few extra dollars on a good mattress can provide better sleep and enhance a person's overall quality of life. The same is true about the air quality inside the home with a modern HVAC system. Many homeowners naturally request the simplest, most economical HVAC equipment and overlook the everyday quality of life improvements that can be had with a good quality, high efficiency air conditioner or heater. Modern, energy efficient HVAC systems can decrease energy consumption, and provide better conditioned air, and in-turn, comfort within the home. High quality air conditioners are also more effective at removing moisture from the air in the home. Excess moisture in the home can cause mold in the walls and ducts in addition to circulating clammy feeling air that requires constant thermostat adjustments. High quality air conditioning and heating equipment provides comfort and benefits far above what many consumers believe is even possible based on their experiences with the older systems they grew up with.

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