Climax Heating and Air

Serves Lumberton, NC

35244

Hired 62 times

1 employee

1 year in business

$35/on-site estimate

4.9

This pro accepts payments via Cash, Check, Credit card, and Square cash app.

Next Service

Hours

Sun Closed

Mon 9:00 am - 4:00 pm

Tues 9:00 am - 4:00 pm

Wed 9:00 am - 4:00 pm

Thurs 9:00 am - 4:00 pm

Fri 9:00 am - 4:00 pm

Sat Closed

Credentials

Background Check

Christopher Day
Completed on 6/24/2024

Introduction

We are a new & up coming hvac company local to Hope Mills NC. Just moved to the area with over 12 years of experience in the HVAC field , in both service & installation out of Wilmington NC. We are wanting to help out our local community by offering the best pricing & top notch customer service possible. Our service area is an average area of one hour out of Hope Mills NC. We are certified & Insured

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We do our best to have the best pricing in town & still offer quality customer service. We do have discounts available such as military & elderly. Our maintenance program also provides a 10% discount on repairs

What is your typical process for working with a new customer?

The first thing we try to establish is a good rapport with every customer, we will also gather information such as the owners full name, email address, home address & a phone number. so that we can update or system with the new information. We will also talk about what the current issue is or what questions/ concerns the customer may have.

What education and/or training do you have that relates to your work?

We are certified and have over 12 years of experience in the field in both service & install of hvac equipment. We also continue new education with training from venders to stay up to date with all new equipment.

How did you get started doing this type of work?

I started in the hvac field when I was still in school, my family has been in the trade for a long time & I found a passion in the service side of it. Now we strive to provide exceptional service to our customers.

Describe a recent project you are fond of. How long did it take?

I have a project building a new kitchen table out of wood. It's turned out to be a good project & almost completed

What advice would you give a customer looking to hire a provider in your area of work?

Be mindful of who you hire, like my company may be small right now but it will grow to be a great success. Some of the bigger companies in this trade get to hung up on how much money can be made & just rip people off, which is why I started my company, so i can give the customer's the services they need, at affordable prices.

What questions should customers think through before talking to professionals about their project?

What's the price range they are trying to stay within, if a price seams over the top high then there is no harm in a second option.