Triple T Heating and Cooling

Serves Olive Branch, MS

35244

Hired 145 times

1 employee

5 years in business

$75/on-site estimate

4.8

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Square cash app.

Next Service

Hours

Sun Closed

Mon 7:00 am - 7:00 pm

Tues 7:00 am - 7:00 pm

Wed 7:00 am - 7:00 pm

Thurs 7:00 am - 7:00 pm

Fri 7:00 am - 7:00 pm

Sat Closed

Credentials

Background Check

Lanier Nunnally
Completed on 2/6/2022

Introduction

I am Lanier, I have always like troubleshooting. I’m more of a hands-on learner. I earned my certification in 2011. Quality service starts when the phone ring until the end of the project. I let customers know when I’m headed to their location and when I arrive. Letting a homeowner know what I’m at their home for and what to expect on during the visit. I have worked with other Hvac companies that thought me the way of delivering professional service. It is a good to listen to people and respond with an honest answer. Whenever I visit a customer home, they will learn Hvac before I leave. My company specializes in improving indoor air quality. We clean ducts, install home purification units, install heating and cooling system, attic insulation, light plumbing and electrical. We are licensed and insured. I take pride in my work. I am very passionate about my work and what I do. My company has a A+ rating with the better business bureau and 5-star ratings on google. I always want to leave a customer home knowing they are highly satisfied and would recommend Triple T to a family or friend.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

All prices are flat rate. We have $12.50 monthly maintenance club to help save on repairs, diagnostic and system install. We have a 5% senior citizen discount. Duct cleaning and equipment replacement estimates are FREE.

What is your typical process for working with a new customer?

We tell new custom about our company. We would explain what we will do on each visit from the time we enter the home. Before entering other parts of the home we will gain permission. We will let the customer know what's goin and with their system. Our employees are trained to get permission before proceeding will any repairs.

What education and/or training do you have that relates to your work?

I graduated from Delta Technical College in 2011. I have worked in the HVAC field since then. Over the years I have completed maintenance jobs, replaced all heating and air conditioner parts and troubleshooting equipment. I have worked with Heating and Air conditioning companies out of Mississippi and Tennessee where I gained professional HVAC training.

How did you get started doing this type of work?

When I was in middle School during the Summer break, I worked with family and friends working on air conditioners. I could say I knew what career I wanted to pursue.

What types of customers have you worked with?

I have worked with customers that ask questions to understand more about heating and air conditioning when others don't have time, who have needs help financially, customers who have multiple repairs and don't know where to start.

Describe a recent project you are fond of. How long did it take?

My recent project was installing a heating and air conditioning in an older home. The project was challenging but nothing too hard. This was a job that was started from scratch. This project took 11 hours to complete.

What advice would you give a customer looking to hire a provider in your area of work?

I would advise potential customer in my area of work to read reviews about the company they are looking to hire before calling them out.

What questions should customers think through before talking to professionals about their project?

questions customers should ask. 1. Will these repairs take care of my issues. 2.How would I know about breakdowns before they happen. 3. Do I have a warranty on a major repair. 4. Should I invest money in a unit that cost as much as it cost to replace. 5. Do you know how about how long this system will last based on your knowledge.