HERITAGE HEATING & COOLING

Serves Gladstone, MO

35244

Hired 1 time

5 employees

1 year in business

Free on-site estimate

5.0

This pro accepts payments via Cash, Check, and Venmo.

Next Service

Hours

Sun Closed
Mon 7:00 am - 5:00 pm
Tues 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thurs 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat 7:00 am - 12:00 pm

Credentials

Background Check

Timothy Roberts 
Completed on 8/13/2024 

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Introduction

My grandfather owned one of the first heating & cooling companies in KC. I have been in the business for 30+ years along with my brother. I am training my son the way I was taught. We take pride in doing the job right the first time and at a fair price, just the way my grandfather did.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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I am fair. Just because someone gets in the door cheap doesn't mean they are good, or won't overcharge on parts etc...

What is your typical process for working with a new customer?

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Figure out the customers needs, and offer solutions with pricing

What education and/or training do you have that relates to your work?

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I have a master mechanical and master plumbing license. EPA certified, OSHA certified, etc...

How did you get started doing this type of work?

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My family has been doing this since AC was introduced in KC

What types of customers have you worked with?

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All... General Contractors, Homeowner's, Landlords

Describe a recent project you are fond of. How long did it take?

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We recently installed a split system heatpump in a Church, all new ductwork, and a zoning system. It took 3 days, but we had to run electrical and demo a large heat only system

What advice would you give a customer looking to hire a provider in your area of work?

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Get 2-3 bids apples to apples. The install is what makes the system last and work properly, so hire someone you trust

What questions should customers think through before talking to professionals about their project?

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The more you spend on equipment the less you spend in utility bills. what are current problem spots in the home?

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