1st Service Heating And Air

Serves Richmond, KY

35244

Hired 3 times

6 employees

Not yet available

$89/service call

5.0

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun 8:00 am - 5:00 pm

Mon 8:00 am - 5:00 pm

Tues 8:00 am - 5:00 pm

Wed 8:00 am - 5:00 pm

Thurs 8:00 am - 5:00 pm

Fri 8:00 am - 5:00 pm

Sat 8:00 am - 5:00 pm

Credentials

License

License Holder: Roy Garey
License Type: HVAC – Master (KY)
License number: #HM05650
License verified on 3/19/2025
Valid through 9/30/2025
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Background Check

Roy Garey
Completed on 3/4/2025

Introduction

Owner Butch Garey has over 40 yrs experience with heating and air conditioning. We have a 5 star rating online and always do a professional job at reasonable prices. We also provide a double warranty compared to other companies. Helping customers save money on utility bills. Make sure customers are comfortable in their homes. Improve indoor air quality for a healthier living environment.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We have upfront transparent pricing with flat-rate prices so customers are not caught off guard.

What is your typical process for working with a new customer?

We talk on the phone and find out what the customer needs. We then schedule a convenient time to meet with the customer and to look at the hvac system. We provide up front pricing with options so our customers can make good informed decisions.

What education and/or training do you have that relates to your work?

HVAC Tech School Graduate. Business training at Asbury University. Over 40 years' experience in the hvac industry.

How did you get started doing this type of work?

Started in HVAC/R Tech School in 1979. Graduated top of class.

What types of customers have you worked with?

Customers from many different career backgrounds and ethnical backgrounds.

Describe a recent project you are fond of. How long did it take?

Designed and installed Custom home installation of High Efficiency HVAC system with all ductwork included. County HVAC inspector said it was some of the best work he has seen.

What advice would you give a customer looking to hire a provider in your area of work?

Make sure they are qualified with references and are licensed with the State of Kentucky and properly insured.

What questions should customers think through before talking to professionals about their project?

What are the most important things you are concerned with when it comes to your HVAC system? 1. Efficiency to save on utility bills 2. Warranties (both labor and parts warranties) 3. Noise levels 4. Payment options including financing if chosen. 5. Proper sizing of equipment for home 6. Indoor Air Quality Solutions 7. Comfort throughout your home in all seasons