AVA Quality LLC

Serves Elgin, IL

35244

Hired 36 times

6 employees

5 years in business

$65/service call

5.0

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Next Service

Hours

Sun Closed

Mon 8:00 am - 7:00 pm

Tues 8:00 am - 7:00 pm

Wed 8:00 am - 7:00 pm

Thurs 8:00 am - 7:00 pm

Fri 8:00 am - 7:00 pm

Sat 8:00 am - 7:00 pm

Credentials

Background Check

Anton Shapovalov
Completed on 11/16/2024

Introduction

At AVA Quality LLC, we offer our clients reliable, efficient and cost-effective HVAC solutions to residential, commercial and industrial needs. Our technicians are TRUST certified, have passed drug tests, criminal background checks and driving record checks. We guarantee our customers satisfaction, strict quality control, transparency and the best equipment for your Cooling and Heating needs. Our specialists have more than 15 years experience in an HVAC. You are welcome to experience our commitment to excellence by contacting our family-business!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

$65 - Call-out and assessment fee, included in repair cost. Discounts available on repairs discovered during maintenance. Annual Maintenance Plan: Regular price $210, special price $190. Includes AC, furnace, and humidifier inspection and cleaning, with a 15% repair discount. Prompt assistance within 24 hours. Yearly labor warranty. 7-day customer support. Documentation for home warranty provided. Seasonal maintenance available for $95.

What is your typical process for working with a new customer?

Our company provides a comprehensive assessment service for a nominal fee of $65, which is conveniently integrated into the overall repair cost. This assessment enables us to accurately diagnose the issue, select suitable equipment and materials, and finalize the job's pricing. We believe in transparency and efficiency, ensuring that every step of our assessment process contributes to delivering tailored HVAC solutions for our valued clients. Following the assessment, we offer detailed estimates with various options to address your HVAC needs, empowering you to make informed decisions about resolving the issue. Most repairs are done at the same day, HVAC installations within 1-2 days!

What education and/or training do you have that relates to your work?

EPA certified, officially TRANE distributor, trusted by such Home Warranties such as CHW, HWA, Liberty Home Guard, CINCH, Sears Home Services, etc.