Dr. Kool Air Conditioning & Refrigeration, LLC

Serves Bonita Springs, FL

35244

Hired 1 time

16 employees

12 years in business

Free on-site estimate

4.7

This pro accepts payments via Cash, Check, and Credit card.

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Credentials

Background Check

Jennifer Maner
Completed on 1/30/2025

Introduction

At Dr. Kool Air Conditioning & Refrigeration, we provide each one of our customers, commercial and residential, with nothing short of an excellent AC service experience. We recognize first-hand just how crucial having a functional home AC unit is, especially during the hot and humid summers of Southwest Florida. Our team of professional heating, ventilation, and air conditioning (HVAC) technicians does it all when it comes to air conditioning repair, replacement, maintenance, and installation.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our pricing is fair, transparent, and upfront. The price we quote is the price you pay—no hidden fees or surprises.

What is your typical process for working with a new customer?

We welcome new customers and prioritize their comfort and satisfaction. Our process begins with actively listening to their concerns, followed by a thorough assessment. We believe in educating our customers about their options, ensuring they make informed decisions to achieve the best possible results for their home’s comfort and efficiency.

What education and/or training do you have that relates to your work?

Our technicians receive ongoing training to ensure the highest level of service and expertise. They are guided by our experienced owner and management team, with regular weekly training sessions focused on company policies, procedures, and industry best practices. This commitment to continuous education ensures our team stays up to date with the latest HVAC technologies and customer service standards.

How did you get started doing this type of work?

Dr. Kool Air Conditioning was founded in 2013 by Mark, who was driven to create a company that prioritizes integrity, customer care, and quality service. After witnessing how other companies treated their customers, he knew there was a better way. His journey is truly inspiring—feel free to reach out and ask him about it!

What types of customers have you worked with?

We work with a diverse range of customers, including homeowners, tenants, property managers, and commercial businesses. Whether it’s a house, condo, apartment, or business facility, we have the expertise to provide reliable HVAC solutions tailored to each customer's needs.

What advice would you give a customer looking to hire a provider in your area of work?

When hiring an HVAC provider, always choose a licensed and insured company to ensure reliability and professionalism. Look for a provider that will be around for years to come, not just the cheapest option—quality and long-term service matter. Get multiple quotes, ask questions, and make sure you feel comfortable with the team you’re trusting in your home. HVAC work is a significant investment, and you deserve a true partnership, not just a contractor.