Gold Star Heating And Air

Serves Colorado Springs, CO

35244

Hired 1 time

6 employees

5 years in business

$350/on-site estimate

5.0

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun Closed
Mon 8:00 am - 5:00 pm
Tues 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thurs 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed

Credentials

Background Check

Cayde Devie 
Completed on 3/10/2025 

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Introduction

Gold Star Heating And Air is a local owned family company with the #1 goal of creating happy customers! We offer unmatchable pricing with top notch quality installation. We Look forward to working with you!

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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We offer competitive pricing along with military discounts. Please feel free to call our office for a custom quote for your project/repair

What is your typical process for working with a new customer?

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The typical process begins with a phone call or message. We will gather all needed customer information, relay pricing if applicable, and schedule a time that works for the client. We will then dispatch one of our skilled technicians that will promptly make any repairs or provide estimates. Our technicians will treat you with the utmost respect and wear boot covers to protect your home.

What education and/or training do you have that relates to your work?

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We require ongoing training for all leadership roles, dispatchers, and technicians to stay up to date with the constantly changing HVAC industry. We require all technicians to be able to diagnose all system issues and provide affordable resolutions for all clients. We provide training to dispatchers so they can understand customer needs and provide pricing. Leadership will hold our team accountable and be sure every customer received a great experience with us!

How did you get started doing this type of work?

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As the owner, I started in this trade at 18 years old straight out of high school. Over the years, all the knowledge and best business practices I learned help me transfer my skills to the amazing team we have today

What types of customers have you worked with?

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We have and will work with all types of customers from small residential repairs to large commercial new construction through out our community

Describe a recent project you are fond of. How long did it take?

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Our most recent completed project was a 7,600 sq ft residential custom home. It consisted of two high efficiency furnace and air conditioners along with all the required duct work. We includes air quality products such as humidifiers and air cleaners to ensure our client has a great experience with there new home. Our rough-in stage took approximately two weeks

What advice would you give a customer looking to hire a provider in your area of work?

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There's a lot of advice I could give clients in our area looking to hire a contractor for HVAC services. The top two are definitely, do a bit of homework, and cheaper isn't always better. Do some research, be sure who your hiring is licensed and insured. Ask about warranties. Ask for photos of similar completed projects. Cheaper isn't always best in our experience. There have been countless occasions where we have had to repair or replace recently installed work by other contractors. Ask about the type of equipment being used, the warranties on your equipment, the efficiency rating of the equipment being proposed. There's a lot more that can go into pricing then you may think!

What questions should customers think through before talking to professionals about their project?

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The biggest questions you should ask yourself are reliability, longevity, pricing options, and how quick can your project be completed. All these play a major role for a customer looking to get a project completed.

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