Gold Star AC & Heating Service

Serves Venice, CA

35244

Hired 114 times

10 employees

8 years in business

$49/service call

4.2

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, and Zelle.

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Credentials

Background Check

Oleksandr Kovalchuk
Completed on 1/8/2024

Introduction

Our company has been proudly serving Los Angeles and the surrounding areas for 8 years. During this time, we have established ourselves as a reliable and professional air conditioning and heating service provider. Because of our experience and top quality service, we are chosen by many customers in the area. Our technicians have extensive experience in servicing, repairing and installing a variety of air conditioning and heating systems. We are proud to have successfully completed over 15,000 repairs and installed over 5,000 systems, bringing joy and comfort to our customers. Our story began on April 16, 2016, and since then Gold Star AC has continually grown and evolved, striving for excellence in everything we do. Our superior customer service and commitment to customer satisfaction is the driving force behind our company.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

The price difference varies depending on where the system is located, how bad the damage is, and how much new replacement parts will cost.

What is your typical process for working with a new customer?

We need to make appointment with the customer , come and estimate the problem, give a price, do the work on site right away or agree when we can do the work

What education and/or training do you have that relates to your work?

- 10 years of experience - higher HVAC education

How did you get started doing this type of work?

My grandfather, dad, did this work and I like it too and I have been doing this for more than 8 years

What types of customers have you worked with?

I work with all customers

Describe a recent project you are fond of. How long did it take?

2 weeks ago we have completed the installation 5 tonn AC & Heating system brand new installation , 12 new ducts , new H-volt line over 150 ft - drains line over 200 ft - gas line - 24 v line over 150 ft doing this job 4 people 2 days 1 crane

What advice would you give a customer looking to hire a provider in your area of work?

You should hire someone who loves his job and does it with pleasure

What questions should customers think through before talking to professionals about their project?

- Did you have ready old HVAC system? - what time frame ? - how many sqr fit House & apartment ? - Did you prefer some Brand or you need recommendations which brand better ? - How much you can spent for repairs & installation ?