Grand Air Heating and Cooling LLC

Serves Scottsdale, AZ

35244

Hired 103 times

3 employees

11 years in business

$89/on-site estimate

4.6

This pro accepts payments via Cash, Check, Credit card, and Square cash app.

Next Service

Hours

Sun 12:00 am - 11:00 pm

Mon 12:00 am - 11:00 pm

Tues 12:00 am - 11:00 pm

Wed 12:00 am - 11:00 pm

Thurs 12:00 am - 11:00 pm

Fri 12:00 am - 11:00 pm

Sat 12:00 am - 11:00 pm

Credentials

License

License Holder: Chris Rees
License Type: R39r – Air Conditioning and Refrigeration (AZ)
License number: #291340
License verified on 5/25/2024
Valid through 4/30/2026
Verify license

Background Check

Chris Rees
Completed on 2/28/2024

Introduction

We provide thorough and honest work with all repairs and service. We want to have a customer for life. We will never up sell our customers on something they may not be interested in or need. Providing comfort for families.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Pricing can be tough on certain jobs that require a lot of labor. Most repairs can be done the same day and there's flat rate pricing for that. However if it's a refrigerant issue that takes a lot of time and materials to complete the task at hand. I'll be straight forward with you, I'm definitely not the cheapest and I'm definitely not the most expensive. I do quality work which reflects my pricing.

What is your typical process for working with a new customer?

Receive calls, get customers information and a brief description of the system and what issues they are having, schedule a time and date.

What education and/or training do you have that relates to your work?

Always taking classes to keep current since the industry changes every year. I am currently working to obtain the following certifications: Energy Star and AZ Heat Pump Council Master Technician. I also read industry publications and search out industry news daily.

How did you get started doing this type of work?

My father in law owns his own business and I worked for him and loved it.

What types of customers have you worked with?

Service, repair, and new system upgrades.

Describe a recent project you are fond of. How long did it take?

I helped a young single mother get a high quality unit without feeling overwhelmed by the price. We were able to help her and her family stay comfortable and safe during the AZ hot summer. We understand that replacing a unit unexpectedly can cause financial woh and we are dedicated to helping our customers navigate through their options.

What advice would you give a customer looking to hire a provider in your area of work?

If you found them from a TV ad, you're paying for that commercial. Don't be fooled by tricks and gimmicks, nothing is for free. Grand Air promises to always be upfront and honest with every quote and will never perform any work without your permission.

What questions should customers think through before talking to professionals about their project?

Is the professional licensed, bonded, and insured? If not, there's a chance that the work they perform may not be warrantied, or not done correctly. Which might cost you more in the future. Is the service call really free if I choose to go with the reapair? From my experience as an employee with companies in the past, they add the trip and diagnostic charge into the repair. This job is not for the faint of heart; only truly dedicated and knowledgeable professionals last in this profession.