Pitzer's One Hour Air Conditioning

All of our repair and replacement pricing is pre-printed on our Pricing Guides. Unlike some other companies, we don't makeup pricing depending on how much we think we can charge. We offer a discount on repairs for those customers who are members of our maintenance plan. On occasion, depending on the difficulty of install, schedule availability and other factors there can be discounts given for replacements. The bottom line is you will know in advance how much something is going to cost prior to any work being performed.

When working with new customers, we believe in taking the time to fully understand the customer’s current system, any problems or issues, as well as walking the customer through our recommendations. Take comfort in knowing, you can book an appointment during a timeframe that best fits your busy schedule.

At One Hour Heating & Air Conditioning, our high-quality work and customer experiences are known throughout the country because of our experienced and knowledgeable technicians. Our technicians are friendly, clean, polite, and experienced, and they use state-of-the-art tools and techniques every time. Franchised and company-owned locations maintain a drug-free workplace and formal drug testing procedures for employees, subject to applicable laws. Our technicians are professional, honest, and courteous for your peace of mind. Our technicians have the following qualities in all of our One Hour locations: • Skilled Professionals: Our employees are trained and experienced at their trade, take continuing education courses, and regularly attend seminars. • Friendly & Courteous: Our technician will treat you and your home with respect and consideration. • Drug Tested: Our employees go through an extensive background check before being hired and go through random drug tests, where permitted by law, throughout their tenure. Our technicians are the best in the business, having gone through rigorous training in order to be able to identify and repair any issues with your HVAC system.

One Hour Air Conditioning and Heating have been the trusted heating, ventilation, and air conditioning company since 1953. With locations across the country, you will find our trained technicians no matter where you go.

One Hour Air Conditioning and Heating is proud to serve homeowners right here in our local community.

Whether it is repairing your system, replacing ductwork, or a complete system install, our team will work closely with you to ensure we meet your timeline and budget.

Always consider the history of the contractor. If something breaks will they be available to answer your call and respond to you in a timely manner? Are they big enough to get to you right away or is their size going to limit how long it may take to get someone out?

3 questions I would want to be answered prior to choosing a contractor: 1. ASK ABOUT THE BUSINESS. Are they licensed with the ROC? How long have they been around? Do they drug test and background check their employees? What about their BBB Rating and Google Reviews? 2. ASK ABOUT GUARANTEES AND WARRANTIES: Warranties are what is offered by the manufacturer of the equipment and/or can be purchased from a third party. Typically, warranties cover such items as parts and sometimes labor. Guarantees, on the other hand are offered by the installing company and are promises made above and in addition to manufacturers warranties . Some of our guarantees, which are all in writing include: - Temperature guarantee when replacing the system. - Price won't change guarantee - Priority service after the sale - Property protection guarantee - All employees drug tested - All employees background checked - The UWin guarantee - Satisfaction guarantee 3. ASK ABOUT SERVICE AFTER THE SALE: If you call their office after hours or on the weekend does a live person answer the phone? Will they perform warranty work after hours or on the weekend? Are they willing to give you a written guarantee promising you prompt service in the event the unit fails to heat or cool your home for the first two years after installation? Do they have true 24 hr. service? Is their staff large enough to provide emergency service when the temperatures are very hot or very cold? What is the average wait time for a service call when at the peak? Are you given a written guarantee of priority service after purchasing a new system?