Aire Serv of Round Rock

Serves Round Rock, TX

35244

Hired 57 times

5 employees

7 years in business

$750/on-site estimate

4.9

This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Next Service

Hours

Sun Closed

Mon 9:00 am - 4:00 pm

Tues 9:00 am - 4:00 pm

Wed 9:00 am - 4:00 pm

Thurs 9:00 am - 4:00 pm

Fri 9:00 am - 4:00 pm

Sat 10:00 am - 3:00 pm

Credentials

License

License Holder: Christopher Rattray
License Type: Air Conditioning / Refrigeration Contractor (TX)
License number: #TACLB00096490E
License verified on 4/18/2024
Valid through 4/17/2025
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Business Verified

Aire Serv of Round Rock verified

Background Check

Christopher Rattray
Completed on 2/23/2022

Introduction

Family owned and operated business that's been repairing and installing heating & air conditioning equipment, ventilation systems, and indoor air quality units for over 25 years. I can repair or replace your motors, controls, air quality products, ventilation systems, duct work, and anything else you're having trouble with. If you just need it repaired because of financial constraints or need a new piece of equipment installed, you won't see an unmarked third-party subcontractor arriving at your home. I do all the repairs and installations! I put a 5-year parts and labor warranty on any repair so you can be confident in your decision to hire me. Aire Serv of Round Rock!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Customers who sign up for our Advantage Plan annual maintenance program receive 15% discounts on repairs and 5 % discount on new equipment (furnaces/AC's/Heat Pumps/Mini Splits) We'll also extend the 15% discount to veterans and military families. Please ask about the discount while at your home. I appreciate it.

What is your typical process for working with a new customer?

It just takes a phone call or we can text if your not able to use the phone. I'll need the address of where the repairs need made and contact information. It's pretty simple. I'm usually available most days of the week and don't mind working late or stopping by early. I understand life is fast paced nowadays and everyone has a busy schedule so I'll always do my best to accommodate you.

What education and/or training do you have that relates to your work?

4 years US Navy 2 Years college: Master Technician cert. N.A.T.E. certified E.P.A. certified Factory trained on the service and installation of ductless systems Factory trained on the service and installation of forced air systems

How did you get started doing this type of work?

I started learning Heating and air conditioning repair and installation while in the military. I even attended night school at a local college while in the military to further my knowledge of hvac.

What types of customers have you worked with?

I try to focus on residential homes primarily. I am willing to help out small businesses as well.

Describe a recent project you are fond of. How long did it take?

One of my neighbors called when he saw my work van out front. Another local company he had maintaining his system for many years had just diagnosed he needed to replace his entire heat pump system. They said it had a refrigerant leak, bad compressor, and the evaporator coil in the attic was plugged. His estimate was approx. $7900 I saw his refrigerant pressures were typical of a stuck thermal expansion valve (a TEV modulates flow of refrigerant on your indoor coil). I recovered all the refrigerant for the system and brazed in a new TEV and evacuated the system to under 500 microns. Once I had achieved so a low vacuum I turned off the vacuum pump and witnessed that it was holding the 500 microns letting us know his system was 100% tight with no leaks. I recharged his system with refrigerant and after cycling it for a while we gave it a clean bill of health. Total cost: $963 He'll probably get another 10+ years out of that system.

What advice would you give a customer looking to hire a provider in your area of work?

Check that they're licensed properly. Ask for referrals if you do not feel comfortable. Check reviews.

What questions should customers think through before talking to professionals about their project?

Just give us a call and we can help with any questions you have.