The Pro Team Appliance & HVAC Repair

Serves New York, NY

35244

Hired 2799 times

6 employees

15 years in business

Not yet available

4.4

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

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Credentials

Background Check

Maksim Titkov
Completed on 1/7/2021

Introduction

We are servicing clients in New York and New Jersey areas. The head office of the company is on Staten Island. Our labor costs don't depend on the remoteness of the client! All your residential appliances can be repaired. We offer all aspects of residential appliance repair. All our work is to the highest of standards and is fully guaranteed. All our master specialists provide first-class repair services and always have spare parts for most residential appliances. No matter what kind of appliance needs to be repaired: - washer, - dryer, - refrigerator, - freezer, - wine cooler, - ice maker, - stove/oven/range, - dishwasher; - AC and HVAC be sure that you will always get fast and successful results at a fair price.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We offer the affordable cost of the diagnostics which is only $49 for almost all appliances except for the AC units which is $150. The diagnostics fee will be included in the cost of the labor. We provide the advantageous warranty conditions - 6 months for the part.

What is your typical process for working with a new customer?

The whole process is - we schedule an appointment, come for the diagnostics, determine the issue, provide the cost of the repair and fix the issue.

What education and/or training do you have that relates to your work?

Our technicians receive the knowledges of our best European specialists. Also our technicians can receive the technicial support when they are on site.

How did you get started doing this type of work?

The company was founded 13 years ago in Europe. There was a high demand of the appliance repair professionals. Later it was taken the decision to start the business in the USA also.

What types of customers have you worked with?

We have an extensive experience with home appliances - refrigerators, dishwashers, dryers, washers, ranges, ovens, stoves.

What advice would you give a customer looking to hire a provider in your area of work?

Every company has to include the ads, gas, tolls, taxes and salary in the cost of the diagnostics and repair. That is why, unfortunately, the diagnostics cannot be free.

What questions should customers think through before talking to professionals about their project?

Please allow the time for the diagnostics and also make the space around the appliance ready for the opportunity to make the repair.