What should the customer know about your pricing (e.g., discounts, fees)?
**PLEASE BE AWARE ANYDAY HEATING & COOLING DOES NOT CURRENTLY SERVICE DUCTLESS SYSTEMS.**
We accept cash, check, and Mastercard or Visa payments. We can also help you with financing options. To learn more about the variety of options available to you, including Financing and Current Specials, please visit us on our website at callanyday.com.
What is your typical process for working with a new customer?
At AnyDay Heating & Cooling, we strive to build long-term relationships with all of our customers in the Triangle area. We do everything we can to make it easy for you to do business with us:
We are open 7 days a week— with NO extra charge for evening or weekend service! We provide emergency service repairs 24 hours a day. We offer 24-hour customer service— you’ll talk to a LIVE person every time you call, 24 hours a day, 7 days a week.
What education and/or training do you have that relates to your work?
We only send the best North Carolina HVAC field service professionals to your home. Our technicians undergo intensive training at AnyDay Heating & Cooling’ state-of-the-art training center— the pinnacle of excellence in the heating and cooling industry.
How did you get started doing this type of work?
One man, one van.
In 2004, that’s how AnyDay Heating & Cooling started. After years of working in heating and cooling for large national companies, Adrian wanted to shift the attention back to customers. He envisioned a business that served his neighbors and community like family, because as a lifelong North-Carolinian, that’s what they’ve always been.
Adrian’s first hire reflected his commitment to growing a local, black, minority-owned, family business — his ten-year old son, and now co-owner, Raheem.
Bringing Raheem on in the summers was about more than just having an extra hand to carry bags, file paperwork, and do odd painting jobs. To Adrian, it was about teaching his son the values that have always defined AnyDay Heating & Cooling — hard work, top-quality service, and dedication to the Raleigh-Durham community.
After working his way through the company and earning his degree from Eastern Carolina University, Raheem is now a co-owner. When he makes service calls, he sometimes sees customers who’ve known him since he was a kid.
In the past 15+ years, the business — like Raheem — has grown a lot, but Adrian’s founding vision has stayed the same.
Now AnyDay Heating & Cooling is much more than a single van. Adrian has created dozens of jobs for local workers and uses his company as a platform to connect with the community and take care of those within it. Adrian still wakes up early every morning, committed to serving Raleigh Durham and running a family business that extends well beyond just father and son.
What types of customers have you worked with?
Homeowners who are seeking comprehensive and affordable heating, air conditioning and air filtration services can find everything they need with AnyDay Heating & Cooling. The industry-certified and highly trained technicians we employ have helped us become a trusted service in the Research Triangle. Whether you need a speedy repair or a full-on installation service, we can send one of our technicians to your home to take control of the situation. We’re available 24 hours a day, seven days a week and 365 days a year. No matter when trouble strikes, even if it’s late at night on a holiday, you can pick up the phone and give us a call.
Describe a recent project you are fond of. How long did it take?
We recently replaced an AC system for a long-time customer who has been calling on the AnyDay team for over 10 years. She was beyond grateful for the professionalism and expertise of our install team, as well as the organized and friendly office staff. Our customers' satisfaction fuels our commitment to delivering top-notch service to the greater Raleigh, NC regions.
What advice would you give a customer looking to hire a provider in your area of work?
At AnyDay, we treat our customers and our community like family. Our drive is to deliver service at YOUR convenience, not ours. If you're ready to develop a long-term relationship with your HVAC provider, ensure you will have 24/7 access to a live person for any late-night or early-morning emergencies arise. We also recommend you verify your provider carries an active license demonstrating an appeal to SAFETY, INTEGRITY, and SERVICE EXCELLENCE. Vet your HVAC provider's online reviews to determine how past and current customers rate the quality of service.
What questions should customers think through before talking to professionals about their project?
What is your satisfaction guarantee policy?
Are you licensed and certified to perform this work?
What current discounts and offers do you have?
Do you offer financing?
What if something happens in the middle of the night?
How can I schedule a service appointment?
Do you offer financing options?
