Nordic Comfort llc

Serves Marlborough, MA

35244

Hired 645 times

1 employee

3 years in business

Not yet available

4.9

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Stripe, Venmo, and Zelle.

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Credentials

Background Check

Richard Fiander
Completed on 6/1/2022

Introduction

I strive for a 5 star service experience. I provide upfront pricing with no sales tactics. Quality, knowledgeable repairs at a fair price. 22 years in the service field. I service/repair all residential heating and air conditioning equipment. licensed oil technician certified fujitsu repair technician

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

$75 service call fee w/diagnostic upfront pricing on repairs $150 gas maintenance/tune ups $175 for oil maintenance/tune ups

What is your typical process for working with a new customer?

Introduction of myself and company Talk about concerning issues Come up with repair / replacement options Provide 5 star service and create a great relationship

What education and/or training do you have that relates to your work?

18 months technical schooling 25 years in the field 19 years as senior service tech Oil license, refrigeration license and EPA Fujitsu and Mitsubishi certified

How did you get started doing this type of work?

went to school nights while working in different industry.

What types of customers have you worked with?

in 25 years I've come across many different personalities of customers