ComfortAire Inc Heating & AirConditioning

Serves Lansing, IL

35244

Hired 116 times

11 employees

36 years in business

Not yet available

4.9

This pro accepts payments via Cash, Check, Credit card, PayPal, and Square cash app.

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Credentials

Background Check

Ronier Ritchie
Completed on 7/25/2022

Introduction

We believe in two words ( Help ) & ( Honesty ) we are company that helps over the phone without even comin out. We enjoy helping our community with a $35.00 service call visit. Our customer service is like no other. We provide honesty & dependabilty . We are here to help and provide a great experience...this is what has been enjoyable for over 20years

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Our stsndard pricing for a hime visit is $35.00 , senior, along with disabled & veteran visit are absoloultly free

What is your typical process for working with a new customer?

Our typical process is to attemp to access the situation over the phone... sometimes it could be a simple switch or a fuse box.. if not then we will come for a visit and ask our customer to join us while we trouble shoot.. that gives the customer the learning experience & the trust to see whats goin on..

What education and/or training do you have that relates to your work?

We are Nate certified, custom sheetmetal metalist and awards in trouble shooting

How did you get started doing this type of work?

The owner attended Coyne American Institute & graduated 4 of 28 students in his class

Describe a recent project you are fond of. How long did it take?

Recent project was a new furnace, cased coul for a/c & hotwater tank... was able to line the small closet with sheetmetal and install the new equipment... just something to do for a before an after photo shoot.... no extra charge to the customer.... it took us about 5 hours

What advice would you give a customer looking to hire a provider in your area of work?

When hiring, personality is important, pictures of work and & character.

What questions should customers think through before talking to professionals about their project?

Aproximate price, warranty from manufacture & personal warranty, equipment? , referals, insurance bond etc,