Air Duct Pro

Serves Norfolk, VA

35244

Hired 59 times

2 employees

5 years in business

Free service call

4.9

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun 1:00 pm - 3:00 pm

Mon 10:00 am - 3:00 pm

Tues 10:00 am - 3:00 pm

Wed 10:00 am - 3:00 pm

Thurs 10:00 am - 3:00 pm

Fri 10:00 am - 3:00 pm

Sat Closed

Credentials

Background Check

Douglas Pavone
Completed on 10/18/2021

Introduction

We have been in the home improvement and home repair business for over 35 years. We believe to do a job well is to be attentive to detail. Detail separates mediocrity from excellence. We believe our services strive for and achieve excellence. We will work to clean your home systems like we would a member of our family. With care with attention to detail, and with the professionalism that comes from years of making our customers happy. We know that you will be happy too and recommend us to others.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We are extremely competitive with our prices. Our quality and service is unmatched.

What is your typical process for working with a new customer?

We meet with a customer and assess the job to be completed. Once we assess the work we give the customer pricing immediately and if they want to move forward we schedule the work.

What education and/or training do you have that relates to your work?

I have been trained in the operation of our duct cleaning machine as well as the understanding of duct systems and how they operate.

How did you get started doing this type of work?

I have been in the home repair and improvement business for over 35 years. I love dealing with people and solving their home problems.

What types of customers have you worked with?

We work with homeowners who have small systems 1 to 5 Ducts and ones with multi phase systems and multiple Ducts and vents. It took about 5 hours with a 2 man crew.

Describe a recent project you are fond of. How long did it take?

We just completed a duct cleaning and sanitization on a home with 27 Ducts 4 returns and a Dryer vent cleaning.

What advice would you give a customer looking to hire a provider in your area of work?

Look for a company that is local to your area and one that is family owned.

What questions should customers think through before talking to professionals about their project?

What is the goal for our services. We know that allergies play a huge role but overall air quality is extremely important. Dryer Vents are important to keep clean to have the dryer work most efficiently and prevent dryer fires.