O’Neal’s Air Duct & Dryer Vent Cleaning LLC

Serves Greenville, TX

35244

Hired 381 times

1 employee

6 years in business

$199/service call

4.9

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Square cash app, Venmo, and Zelle.

Next Service

Hours

Sun Closed
Mon 9:00 am - 6:00 pm
Tues 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thurs 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 6:00 pm

Credentials

Background Check

Melissa O'neal 
Completed on 6/17/2021 

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Introduction

You must love what you do and WHY you do it. Choosing to do what is right over what is fast, easy, or making a profit; and choosing to practice our values rather than simply professing them. Air duct cleaning and dryer vent cleaning skills are of no use without knowledge and knowledge is only power when it’s shared with others. From large multi-system homes to dryer vent cleaning, we have fostered all the skills to guarantee all our work and we are fully bonded & insured. Passionate, honest, & dependable isn't what we are. It's WHO we are.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Air duct cleaning is not a one-size-fits-all service. Details that affect the cost of an air duct cleaning service. ***Filter Location*** Do you have to go up to your attic to change your filter? If you answered yes, the return plenum where your filter is located could be extremely dirty. Checking inside the return and supply plenums is part of our initial inspection. ***Number of Vents*** If you see a company advertising "Unlimited Vents" the only thing they are cleaning is your wallet. It doesn't matter if it is a supply vent or a return vent, behind each vent is an air duct that needs to be cleaned for you to benefit from the cleaning. You cannot clean all the ductwork by hooking up a vacuum of any kind to one vent. ***Accessibility*** Ceiling height, length of ductwork, if your ductwork is located underneath the subfloor, or if your floor registers are glued down will determine the accessibility, and how we must clean the air ducts. Therefore, if the ductwork is difficult to access, a new plan of action must be taken. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ What’s not Included in the cost of an air duct cleaning service? When we inspect your air ducts, sometimes there are unexpected surprises. Below are some services that would require additional costs if they’re discovered. If the work involved is minor, we may be able to handle these additional services on a same-day basis. We will never add any additional services or costs without having your approval and your full understanding of what is required. ***Microbial Issues*** Prior to cleaning, it is important to figure out “why” it is there, or it will return. The National Air Duct Cleaning Association advises never to try to use any method to clean microbial infestations inside flexible air ducts because it will return. REPLACEMENT IS THE ONLY OPTION. The EPA does not approve any chemical to be sprayed or "fogged" inside flexible air ducts. The air inside your home is recycled and fungal spores can travel through the air, causing a potentially dangerous situation. It is extremely important to have this taken care of immediately. ***Rat and Pest Removal*** Rodents or other pests crawling through their air ducts can cause several health risks. So, if we discover signs of rats or mice, we recommend you contact a pest control company to take care of the issue before having your air ducts cleaned. ***Component Cleaning*** Blower motor, evaporator coil, and condenser coil cleaning. These are additional services we do provide. ***Dryer Vent Cleaning*** This is a separate service we perform, and it is not included in the cost of an air duct cleaning service.

What is your typical process for working with a new customer?

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We always explain exactly what we will be doing and how long it will take to do the cleaning. There is a video on our website that shows how the air ducts are cleaned and what equipment is used. We want to make sure you understand your HVAC system in your home and why you are benefiting from the service. Every customer will be educated on their HVAC system and the importance of routine maintenance.

What education and/or training do you have that relates to your work?

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We are Certified Air Duct Cleaning Specialists (ADCS) with more than 15 years of expierence that comply strictly with NADCA cleaning standards. When we clean your air ducts, we remove and clean all the vent covers, brush inside the ducts to the air conditioning unit. We use all professional air duct cleaning equipment with HEPA filtration. The cleaning usually takes between 2-4 hours, depending on how many air ducts you have and how dirty they are. It’s more than simply vacuuming the registers in your home or coming in and hooking up to one vent.

How did you get started doing this type of work?

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I'm a United Stated Marine Corps Veteran. I started this company after my many years of working in the HVAC industry. My partner and I decided we had to make a change. Why? Because we believe clean air is a basic human right. Air duct cleaning and dryer vent cleaning skills are of no use without knowledge and knowledge is only power when it’s shared with others. Therefore, we strongly believe in educating our customers about the importance of Indoor Air Quality and the services we perform in your home.

What types of customers have you worked with?

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We love to work with everyone! New Homeowners, Realtors, Landlords, Renters, Business Owners, Immune Compromised, New Parents.

Describe a recent project you are fond of. How long did it take?

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We are fond of them all! From large multi-system homes, dryer vent cleanings, and commercial systems, we have fostered all the skills to provide the highest level of service. We provide a full consultation to explain available options so that you can choose the duct cleaning and dryer vent cleaning service that’s right for your home. We strive to meet your exact needs and also to prevent potential problems in the future.

What advice would you give a customer looking to hire a provider in your area of work?

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Remember this phrase, “Things that are easy to do are also easy not to do.” It’s a matter of making a commitment and giving up a little time to help someone. It really is that simple. Being sincere and honest with our customers is our basic responsibility and it will never be about "giving to get". Indoor air quality is our passion but, most importantly, it is a basic human right. We genuinely believe in helping our customers achieve what they deserve and that is the right to breathe clean air.

What questions should customers think through before talking to professionals about their project?

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A few details that determine the overall cost of the service, from the number of vents, accessibility, the length of ductwork, location of filters and labor. Have they currently had any remodeling done to the home or before ownership? Has the filter been maintained? The most detailed information you can provide will allow us to help you in a timely fashion.

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