VentRight - Dryer Vent & HVAC Duct Cleaning

Serves Valley Stream, NY

35244

Not yet available

4 employees

8 years in business

Not yet available

5.0

This pro accepts payments via Credit card.

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Credentials

Background Check

Rivka Leyton
Completed on 10/28/2024

Introduction

We Do Vents. Right. | Air and HVAC Duct Cleaning | Dryer Vent Cleaning VentRight provides cutting-edge dryer vent, air and HVAC duct cleaning services for residential and commercial properties. Experience the best - fanatical customer service, professional and highly trained technicians, innovative techniques and equipment, as well as convenient yearly reminders. In short, we rock, our service rocks, our technicians rock, our communication rocks....you get the idea.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

The price you get is the price you pay. We do not up-charge. (We're pretty sure we are the exception to the rule.) We are also the only dryer vent cleaning company that switches out your old flex vent for FREE!

What is your typical process for working with a new customer?

Wow you. Impress you. Keep you as a customer for life.

What education and/or training do you have that relates to your work?

All of our technicians are trained and have been in the service industry for many years. All of our office personnel, have experience with managing businesses, with a focus of excellent customer service.

How did you get started doing this type of work?

We saw the industry standard and knew we could do it better.

What types of customers have you worked with?

The people kind...although one time a cat accidentally dialed us.

Describe a recent project you are fond of. How long did it take?

A homeowner tried to install his dryer vent himself and put flex vent behind a wall (hint - that's a big no no.) He also crushed the vent to fit into an old, incorrectly sized adapter (also a no no.) We put on our cape and rescued him, his dryer, his dryer vent, and his goldfish...and his wife and kids.

What advice would you give a customer looking to hire a provider in your area of work?

Check reviews, check their website, call the office.

What questions should customers think through before talking to professionals about their project?

1. When was the last time your dryer vent was cleaned? (hint - the answer should not be 'more than a year ago') 2. How many dryers do you need serviced? 3. Where does your dryer vent to? 4. Why do they write 'fat free' on bags of sugar?