VacRock

Serves Englewood, NJ

35244

Hired 44 times

6 employees

8 years in business

Free service call

5.0

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, and Zelle.

Next Service

Hours

Sun Closed

Mon 12:00 am - 11:59 pm

Tues 12:00 am - 11:59 pm

Wed 12:00 am - 11:59 pm

Thurs 12:00 am - 11:59 pm

Fri 12:00 am - 11:59 pm

Sat 12:00 am - 11:59 pm

Credentials

Background Check

Kader Kader
Completed on 6/13/2023

Introduction

Greetings, everyone! We are Kad and Andrew, proud owners of VacRock NYC. We offer and provide the most convenient, reliable, and cost-effective Commercial & Residential HVAC service you can hire in New-York, New Jersey. As a first-time client, we are delighted to offer you a complimentary 10% discount on all same-day services. We provide a 6-month work guarantee and are fully insured, NADCA certified and google Guaranteed.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

As a first-time client, we are delighted to offer you a complimentary 10% discount on all same-day services.

What is your typical process for working with a new customer?

Our process for working with new HVAC customers involves the following steps: 1)Initial Consultation: We schedule a consultation to understand the customer's HVAC needs and preferences, through a call 2)Detailed Proposal: We provide a detailed proposal with transparent information about the project, including scope of work, timeline, and pricing. 3)Scheduling and Coordination: Once the proposal is accepted, we start our magic 4)Customer Satisfaction: We prioritize customer satisfaction by providing clear instructions, addressing concerns, and exceeding expectations. 5)Ongoing Support: We provide a 6-month work guarantee Our goal is to deliver exceptional customer service, high-quality HVAC solutions, and build a trustworthy, long-term relationship with our customers.

What education and/or training do you have that relates to your work?

We provide a 6-month work guarantee and are fully insured and NADCA certified.

What types of customers have you worked with?

Commercial and Residential