Royalty Air Duct and Carpet Cleaning

Serves Ann Arbor, MI

35244

Hired 235 times

16 employees

15 years in business

Free service call

4.9

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun Closed

Mon 9:00 am - 3:00 pm

Tues 9:00 am - 3:00 pm

Wed 9:00 am - 3:00 pm

Thurs 9:00 am - 3:00 pm

Fri 9:00 am - 3:00 pm

Sat Closed

Credentials

Background Check

Adam Khalil
Completed on 10/17/2022

Introduction

Providing better indoor air quality to families at competitive pricing. We use industry leading state of the art equipment and have certified and highly trained staff. We take great pride in our attention to health and safety, staying up to date with regular training in the latest cleaning agents and methods. We use only non-toxic and environmentally friendly cleaning agents, leaving your home squeaky clean and free from allergens.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We do our best to give you exact pricing before we get there. We don't want to be a bait and switch company so we ask tons of questions before we scheduled an appointment. We don't believe in being pushy or over selling any service or product. If we believe a service or an addition to any service you request will benefit you and your family, we will simply advise you of it and ask if you would like a quote.

What is your typical process for working with a new customer?

We try to speak with all of our customers prior to scheduling an appointment. We also use text messaging so feel free to text us anytime. On the day of your service, you will get a text message to show we are on the way. We then do a walk through with the customer and make the customer aware of our process during the job.

What education and/or training do you have that relates to your work?

We are IICRC certified in carpet cleaning. We are also licensed and insured in the State of Michigan. We stay up to date with all new products and training which includes CE credits yearly.

How did you get started doing this type of work?

I have always had a passion for helping people. I have a family of my own with young children and I know how important it is to maintain a clean and healthy home. It means less sick children, less trips to the Urgent Care and a better overall feeling being inside your home.

What types of customers have you worked with?

We have worked with all kinds of customers including residential and commercial. We will walk you through the whole process to make it as simple and pain free as possible

What questions should customers think through before talking to professionals about their project?

Ask if the provider pre-vacuums prior to your carpet cleaning. Many don't and this step is so important to achieve the best possible results. We include the service at no additional charge. Also ask what kind of equipment they use. In this line of work, reliable and powerful equipment is a must have to get even the toughest and dirtiest jobs done.