Air Duct Professionals

Serves Palm Desert, CA

35244

Hired 362 times

3 employees

27 years in business

Free service call

4.9

This pro accepts payments via Cash, Check, and Credit card.

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Credentials

Background Check

Ed Mack
Completed on 6/15/2021

Introduction

Air Duct Professionals has been in the air duct cleaning and air duct replacement business for over twenty years. We are recognized as the leader in offering air duct cleaning, dryer duct cleaning and air duct replacement and air duct repairs. You will find hundreds of 5 Star ratings, by our customers, on Google, Yelp, Home Advisor, Angi's list, Thumbtack and many others. Customers rate us 5 stars for our quality service and reasonable pricing. We clean your home like it was our own home. Our cleaning procedure is the most effective in removing the years of built up contamination in your air ducts, without making or leaving a mess. We offer complete customer satisfaction and at a very reasonable price. We guarantee our workmanship and your complete satisfaction. Air Duct Professionals is licensed, bonded and insured. Call us today and find our why we are above the rest!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We gladly give free estimates over the phone or by text or email, with upfront pricing!

What is your typical process for working with a new customer?

Collecting information about the project over the phone and then answering any questions the customer may have or any special concerns they want us to focus on.

What education and/or training do you have that relates to your work?

I have been in the industry for over 25 years. Our skilled technicians are all highly technically experienced and are background checked and meet the most stringent standards for quality, professionalism and honesty.

How did you get started doing this type of work?

When I saw there was a need to provide a good service for customers in need for this service and not enough qualified service providers.

What types of customers have you worked with?

All types. We mostly do residential homes for both air duct cleaning and dryer vent cleaning. We also do commercial work as well. The average customer, has either just moved into a new home of are having the air ducts cleaned for the first time., in their existing home. We also have numerous repeat customers.

Describe a recent project you are fond of. How long did it take?

I remember an elderly woman who was conned into replacing her air ducts. She called me for an opinion of the work. After asking some questions and viewing pictures of the work, I went out into her home and saw that it was a subpar and very unprofessional job. In essence she was conned. I showed her how she could get her money refunded (which she did) and corrected the bad job that the other company had done. It was very rewarding that I was able to save this woman the couple thousand dollars she had been swindled out of, by an unscrupulous contractor.

What advice would you give a customer looking to hire a provider in your area of work?

Make sure that the provider is properly licensed. Air duct cleaning requires a C61 D64, which we have. We are also bonded and insured. License # 912884. Be wary of the $49 bandits or low price offers that look like a good deal but are very vague about what is included in their offer.

What questions should customers think through before talking to professionals about their project?

When getting quotes, ask if there are any additional costs associated with the price that is given to you.