All Steam Phx

Serves Tempe, AZ

35244

Hired 988 times

4 employees

33 years in business

$95

4.9

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Next Service

Hours

Sun 6:00 am - 10:00 pm

Mon 6:00 am - 10:00 pm

Tues 6:00 am - 10:00 pm

Wed 6:00 am - 10:00 pm

Thurs 6:00 am - 10:00 pm

Fri 6:00 am - 10:00 pm

Sat 6:00 am - 10:00 pm

Credentials

Background Check

Ismail Naim
Completed on 4/29/2021

Introduction

We here at All Steam focus on customer satisfaction as number one priority. We use only state of the art truck mount equipment and solutions to guaranree that the job is done right the first time all the time. Our well trained technicians take pride in their work. We deliver the best work for a very competitive price. We have been in business since 1992. We know cleaning. We love to see the smile on the customer's face after the job is done. We save you money by not having to replace your carpet, tile or furniture. We have done amazing achievements with carpet, tile and upholstery cleaning. Check out our website, it has all kinds of pictures of our before and after cleaning. It is a lot of fun to serve and see the results. We know what we are doing. You will be glad you called. .

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

Every job is different depending on the severity of soil or damage. The basic price for steam is $10 per room for carpet for up to 200 sq ft of carpet, Ceramic tile has a basic cleaning price of 20 cents per sq ft. As for soiled areas of carpet or tile and grout the preconditioning price is 20 cents per sq ft. The best way to determine the exact quote is to see the job and inspect what is involved. WE give exact pricing upon showing up prior to cleaning.

What is your typical process for working with a new customer?

I listen and listen to my new customers. Assumption is the source of many mistakes. I respect their needs no matter how small the work is. I give my new customers 10 % discount all the time.

What education and/or training do you have that relates to your work?

I am certified specialist in carpet and tile cleaning plus pet odor removal as well as flood damage and restoration. I have over 23 years experience in this line of work and customer service.

How did you get started doing this type of work?

started when i was younger as a tech in our family business. I learned that customers are for life and they deserve all respect and honesty.

What types of customers have you worked with?

I have worked with all types of customers from different streams of life . I have serviced at least 20000 customers in the last 20 years.

Describe a recent project you are fond of. How long did it take?

I worked with a customer few weeks ago on 10 different projects at the same property . I cleaned and sealed tile, i cleaned all the carpet, furniture, drapes, tapestries, shower stalls, air ducts, garage floor clean and seal, upholstery in two vehicles and the tile on the back porch as well as outdoor furniture. The job took three days. 10 hours a day.

What advice would you give a customer looking to hire a provider in your area of work?

I advice customers to hire providers who have done this kind of work for a long time, experience matters.

What questions should customers think through before talking to professionals about their project?

They should ask about everything they can think of from how long have the professionals been in business to how long will the job take to what kind of payment they accept to what they have to do after the job is done.