Evergreen Appliance Repair

Serves , WA

35244

Hired 199 times

5 employees

4 years in business

$105/service call

4.8

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, and Zelle.

Next Service

Hours

Sun 8:00 am - 6:00 pm

Mon 8:00 am - 6:00 pm

Tues 8:00 am - 6:00 pm

Wed 8:00 am - 6:00 pm

Thurs 8:00 am - 6:00 pm

Fri 8:00 am - 6:00 pm

Sat 8:00 am - 6:00 pm

Credentials

Background Check

Nurmuhammet Hochjyyev
Completed on 1/26/2020

Introduction

Evergreen Appliance Repair is locally founded and family operated. Since our first day in business, we’ve provided high-quality repair services to clients in the Seattle and surrounding area. With a team of experienced professionals ready to handle your repair needs, we have the parts and labor required to guarantee satisfaction. Why Evergreen Appliance Repair? - 100% customer satisfaction guarantee - SAME DAY service - Qualified experts - Parts and labor guaranteed - Fast and friendly service - Affordable rates - Service all major brands including Samsung, LG, GE, Maytag, Kenmore, Whirlpool, Monogram, Sub-Zero, Miele, Asko, Electrolux

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We are proud to offer flat rate, upfront pricing options. Instead of charging by the hour, we charge you one flat rate for the job itself. In addition, we are upfront with how much a service will cost. Before we begin any work on your behalf, we will provide you with an accurate price quote. We offer contactless authorization and payment for jobs.

What is your typical process for working with a new customer?

1 – Call the Evergreen appliance experts. Have the make and model ready to help us diagnose the problem. 2 – Choose a time. Repair visits are generally set within a three-hour window. You will get a reminder call the day before your appointment. 3 – Prep your home. Clear any clutter near the appliance. Make sure your kids and pets aren’t underfoot or near any potential danger. 4 – A fully trained technician will show up to conduct diagnostic tests for your unit. Techs are fully aware of your repair history. We are stocked with most of the commonly needed parts – some of which the tech may have pre-ordered just for you. If the problem calls for another part, it’ll be ordered on the spot. 5 – Share your experience. Evergreen is always looking to improve. After your repair…You’ll also get an email survey.

What education and/or training do you have that relates to your work?

– MST Certification – Certification in the following courses: Core Appliance Repair, Advanced Refrigerator Repair, Advanced Oven and Range Repair, Advanced Washer and Dryer Repair, and Advanced Troubleshooting courses. – HVAC courses – Samsung manufacturer courses – EPA universal licenses

What types of customers have you worked with?

All kinds! Homeowners, renters, management companies, realtors, and many more. Everybody has something broken that needs fixing!

What advice would you give a customer looking to hire a provider in your area of work?

Check if you’re covered. Manufacturer’s warranties typically cover parts and labor for one year…if it’s due to defective materials or workmanship.

What questions should customers think through before talking to professionals about their project?

Appliance repair has benefits and potential drawbacks. Typically, appliance repair can cost less than having something replaced. However, there will also be situations in which repairs become a short-term and costly solution. This is usually the point at which replacement makes sense. While repairs can extend the lifespan of your appliances by years; this is not always the case. We can be there to offer advice, maintenance, replacement work, or comprehensive repairs.