Safe Air Conditioning, LLC

Serves Flower Mound, TX

35244

Hired 74 times

6 employees

8 years in business

Not yet available

4.9

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Venmo, and Zelle.

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Credentials

Background Check

Hector Lopez
Completed on 7/1/2022

Introduction

Hi, I’m Hector owner of Safe Air. We are a small growing company where we value our customers above all. We strive on customer satisfaction and making the customers feel safe when having our company service their equipment. We believe in creating a relationship of trust with our customers. Building a strong relationship with our customers has set us apart from other companies. Honesty, trust, and customer satisfaction above all.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

We offer a wide variety of pricing levels to meet the customer needs. The need and satisfaction of the customer is above any discount or pricing we offer. Our priority is customer satisfaction.

What is your typical process for working with a new customer?

We like to take the same approach with all of our customers. We present ourselves with upmost respect and provide excellent customer service, striving to build an honest relationship with all of our customers.

What education and/or training do you have that relates to your work?

We have over 15 years of combine experience in the industry. We have one year degree in HVAC-R in combination with the annual on-going classes.

How did you get started doing this type of work?

Looking for a new skill set, register in HVAC trade school for a year and instantly became obsessed. HVAC has become a hobby and passionate about the trade.

What types of customers have you worked with?

We have worked with residential, commercial, to refrigeration customers. We have had the pleasure to work with a wide variety of customers thru out our years in the industry.

Describe a recent project you are fond of. How long did it take?

We did an underground ductwork project. We have never had the privileged to do a job of this scale. It took about one moth and half to complete. It was an experience we will not forget and look forward to continuing doing more of its kind.

What advice would you give a customer looking to hire a provider in your area of work?

The advice I will give them is to always ask questions. You can always learn if the provider you hire is knowledgeable by their responses.

What questions should customers think through before talking to professionals about their project?

They need to ensure the person they are contacting is license and insured. If they are, do research on the provider and read their reviews.