Alpha One Heating & Air Conditioning, LLC

Serves Concord, NC

35244

Hired 127 times

1 employee

5 years in business

$60/service call

5.0

This pro accepts payments via Cash, Check, and Credit card.

Next Service

Hours

Sun Closed
Mon 8:00 am - 6:00 pm
Tues 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thurs 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed

Credentials

License

License Holder: Darren Hepton 
License Type: Heating – Group 3 – Class I (NC) 
License number: #35178 
License verified on 11/21/2021 
Valid through 12/31/2022 
Verify license 

License

License Holder: Darren Hepton 
License Type: Heating – Group 3 – Class I (NC) 
License number: #35178 
License verified on 1/1/2025 
Valid through 1/1/2026 
Verify license 

Background Check

Darren Hepton 
Completed on 12/2/2024 

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Introduction

Home of the FREE DIAGNOSTIC with same day repair. Welcome to Alpha One Heating & Air Conditioning, LLC, your number one source for all things heating and air conditioning. We are licensed, certified, qualified, and insured. We're dedicated to giving you the very best service, with a focus on knowledge, integrity, honor, and respect. Veteran owned and operated. Founded by Darren, Alpha One Heating & Air Conditioning, LLC has come a long way from its beginnings in Charlotte, NC. When Darren first started out, his passion for integrity and high quality workmanship drove him to become highly educated and reflect moral values so that Alpha One Heating & Air Conditioning, LLC can offer you honest quality provided by highly educated and skilled technicians without concern. We now serve customers all over the Greater Charlotte area and are thrilled to be able to turn his passion into an amazing business. Darren is an Iraq War Veteran thriving in helping people. Never has he turned down a chance to make someone happy. Breaking into the HVAC industry many years ago, Darren found out that it was no easy task. He knew he had the drive, the mechanical ability, and the talent. What he didn't know was how competitive it would be. He has the natural ambition to be at the top of everything he does. This resulted in him surpassing comrades in the industry and standing out in the crowd. While learning how the industry conducted itself, Darren found that the moral compass amongst top companies was skewed a great deal. That is when Darren decided to branch out on his own and create a company based off of key moral values: Honesty, Integrity, Loyalty, and Selfless Service. He is proud to serve all those in need with the highest of quality. We hope you enjoy our services as much as we enjoy offering them to you. If you have any questions or comments, please don't hesitate to contact us. Military, Veteran, Police, and Fire Discounts available.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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FREE DIAGNOSTIC WITH SAME DAY REPAIR All Pricing Is Flat Rate. One price for the job. All materials and labor are built into the price plus North Carolina applicable tax. Discounts: 10% off for all Active Duty, National Guard, and Reserves. 10% off for Veterans 10% for Fire and Police 10% for Seniors Valid Identification required.

What is your typical process for working with a new customer?

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New and Existing customers can book online or on the phone. All contact information will be added to our customer database. During the in home visit, the technician will discuss all of what the visit entails. The technician will also ask for the homeowner to direct them to the equipment.

What education and/or training do you have that relates to your work?

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North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors Heating Group 3 Class 1 Contractors License Certification from a technical institute in Heating and Air Conditioning. NATE (North American Technician Excellence) Certifications: Installation Heat Pump Service Heat Pump Installation Air Conditioning Service Air Conditioning Installation Gas Furnace Service Gas Furnace EPA Universal Certification

How did you get started doing this type of work?

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Started with a decision to make the switch from being a Diesel/Compressed Natural Gas Mechanic to HVAC. HVAC looked to be an interesting and challenging field. Once entering the industry, the aspect of helping people grew on me.

What types of customers have you worked with?

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Blue Collar White Collar

What advice would you give a customer looking to hire a provider in your area of work?

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Do your research. Your best option may not be with the larger company. There could be a hidden Gem in those smaller companies.

What questions should customers think through before talking to professionals about their project?

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Feel free to ask any and all questions. The more information given, the better.

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