Prime appliance services

Serves Tampa, FL

35244

Hired 1016 times

4 employees

6 years in business

$59/service call

4.4

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Next Service

Hours

Sun 11:00 am - 5:00 pm
Mon 8:00 am - 9:00 pm
Tues 8:00 am - 9:00 pm
Wed 8:00 am - 9:00 pm
Thurs 8:00 am - 9:00 pm
Fri 8:00 am - 9:00 pm
Sat 11:00 am - 5:00 pm

Credentials

Background Check

Faruk Amirov 
Completed on 11/27/2023 

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Introduction

Introducing Prime Appliance Services : Your Trusted Solution for Appliance Services and Repairs. With over 9 years of dedicated service, our licensed experts are equipped to tackle any appliance issue you face. From installation to repairs, we handle it all with precision and expertise. We pride ourselves on servicing a wide range of brands, including Samsung, LG, GE, Bosch, and more. Your satisfaction is our priority, backed by transparent pricing and the option to opt-out if needed. Plus, enjoy great discounts on multiple units and extended service warranties for added peace of mind. With our specialized skills and efficient approach, your appliance will be up and running in no time, ensuring minimal disruption to your daily life. Trust Prime Appliance Repair for prompt, reliable service every time.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Our pricing reflects the technical expertise required for the job and any necessary replacement parts. In most cases, once we’ve diagnosed the issue, the repair itself typically takes just a few minutes. We want our customers to feel confident that we adhere to industry-standard pricing for every task. Our commitment is to solve your problem efficiently and effectively, regardless of the challenge. While some costs, like replacement parts, are beyond our control, we strive to minimize any inconvenience. If we need to order parts, we may request a deposit and keep you informed throughout the process. Additionally, we offer attractive discounts for both new and returning clients as a token of appreciation for choosing our services.

What is your typical process for working with a new customer?

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We have perfected our process to ensure every customer is satisfied. 1. **Reach Out to Us:** Feel free to give us a ring or shoot us a message to get started. 2. **Schedule with Ease:** Our friendly customer service team is here to help you find the perfect appointment time. 3. **On-Time Appointments Guaranteed:** We take punctuality seriously, so you can expect us to be there when we say we will. 4. **Thorough Diagnostics:** Our skilled technicians will carefully assess your appliance to pinpoint the issue. 5. **Transparent Pricing and Estimates:** We’ll provide a clear estimate upfront so you know exactly what to expect. 6. **Agree on the Plan:** Let’s discuss the details and make sure we’re all on the same page before moving forward. 7. **Efficient Work Process:** Once approved, our team will jump into action and get to work right away. 8. **Smooth Parts Procurement:** If we need any parts, we’ll handle the logistics seamlessly and keep you informed every step of the way. 9. **Problem Solved, Satisfaction Guaranteed:** Rest assured, we’ll work tirelessly to resolve the issue and ensure you’re completely satisfied. 10. **Your Happiness is Our Priority:** Your satisfaction means everything to us. We’re here to make sure you’re thrilled with the results. 11. **Celebrating Success Together:** When you’re happy, we’re happy! Let’s celebrate another job well done.

What education and/or training do you have that relates to your work?

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Rest assured, you’re in capable hands with our team. We’ve undergone extensive training, including HVAC courses that equip us for technical inspections and repairs. We’ve also completed Samsung manufacturer courses to enhance our expertise further. Additionally, we hold EPA universal licenses, ensuring that we adhere to the highest standards of safety and compliance. With our comprehensive training and qualifications, you can trust us to deliver top-notch service and resolve your appliance issues with precision and professionalism.

What types of customers have you worked with?

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We’ve had the pleasure of serving customers from all walks of life. No matter the issue, we’re eager to leverage our expertise to assist you. We firmly believe that open communication between our team and our clients is key to finding workable solutions. Even in cases where pricing may pose a challenge, our commitment to problem-solving remains unwavering. In instances where there’s a significant disparity in perspectives, we encourage our clients to seek a second opinion. Ultimately, our goal is to ensure your satisfaction and address any concerns you may have.

What advice would you give a customer looking to hire a provider in your area of work?

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1. **Experience and Expertise:** - Assess technicians’ qualifications and experience. 2. **Services Offered:** - Ensure they cover your appliance type and brand. - Look for additional services like maintenance and emergency repairs. 3. **Customer Feedback:** - Read reviews for insights into past customer experiences. 4. **Guarantees and Warranty:** - Inquire about work guarantees and service warranties. 5. **Price Transparency:** - Seek a clear breakdown of pricing to avoid surprises. Considering these aspects helps ensure you choose a reliable and transparent service provider.

What questions should customers think through before talking to professionals about their project?

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Before reaching out to professionals for appliance repair needs, customers should consider the following questions: **What is the make and model of the appliance?** - Provide specific details about the appliance, including its brand, model number, and age. **What are the symptoms or issues with the appliance?** - Describe the problem or any unusual behavior exhibited by the appliance in detail. **When did the issue start?** - Provide a timeline of when the problem first occurred and any events leading up to it. **Have any troubleshooting steps been taken?** - Describe any attempts made to diagnose or resolve the issue, including any temporary fixes or workarounds. **What is the budget for repairs?** - Determine the maximum amount willing to spend on repairs. **Have there been any previous repairs or service history?** - Provide information about any past repairs or service performed on the appliance, including the outcomes and any recurring issues. By considering these questions beforehand, customers can provide professionals with valuable information to facilitate a more accurate diagnosis and efficient repair of their appliance.

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