APPLIANCE CARE SOLUTIONS (please Read INTRO)

Serves Casselberry, FL

35244

Hired 331 times

3 employees

3 years in business

$60/service call

5.0

This pro accepts payments via Cash, Check, and Zelle.

Next Service

Hours

Sun Closed
Mon 8:00 am - 3:00 pm
Tues 8:00 am - 7:00 pm
Wed 8:00 am - 7:00 pm
Thurs 8:00 am - 7:00 pm
Fri 8:00 am - 7:00 pm
Sat 8:00 am - 4:00 pm

Credentials

Background Check

Francisco Paz 
Completed on 4/4/2023 

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Introduction

Please READ BEFORE!! PAYMENT METHODS ZELLE, CASH, CHECK Please do NOT MESSAGE if you are just trying to check the price. CHARGE FEE: This application makes a fee charge to us just because you chose to contact us through them, You should be sure if you want the service before selecting us due to these costs that it generates. Please DO NOT CONTACT TWO or more Professionals at the same time that Generate EXTRA CHARGES for every one. Please do NOT REQUEST unless you are ready to start your project or if you are just collecting quotes. INSTALLATION OF APPLIANCES does NOT include: removal of old appliances, It does not include moving the new appliance to the installation site, you must ensure that the delivery person leaves it close to the installation site maximo 5ft, We do not take the old appliance, Not included electrical or hydraulic modifications to the house to install it, modifications to furniture or cabinets, additional repairs or extra parts required, all this will have an extra cost. Se habla Español. We provide loan services in Orlando and its surrounding areas, please always confirm that your zip code is from Orlando or its surrounding areas, please consult us, otherwise we will not be able to assist you. We do not provide estimates or repair advice without a technical check or with diagnoses from third parties. Our service call fee is $60, which is for visit, inspection, diagnosis and estímate, it does not include repairs, and waived if hired. We are professionals with extensive experience. Our techs holds many years of knowledge to ensure the highest quality in our services.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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Our call service fee is $50 and for this value you will get a technician's visit to your address, the checkup and diagnosis of your appliance and the estimated budget for its repair. If you approve to do the repair with us, the value of the diagnostic visit will be considered in advance of the payment of the estimated budget, otherwise it is not a refundable value. This value must be previously paid to the company for the confirmation of the appointment and the scheduling of the technician. Please contact us at our telephone number by TEXT or if you wish you can call us to receive the payment information.

What is your typical process for working with a new customer?

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The new client, before scheduling, must be sure that he requires our service because thumbtack generates charges only for the contact message when an appointment is scheduled. You can send us a text message to coordinate your appointment and obtain the payment information, or you can schedule directly and After scheduling, the customer must contact us at the phone number to receive the payment information of $50 for confirmation of the appointment with the technician .

What education and/or training do you have that relates to your work?

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mechanical engineer, EPA universal certification, EPA R-410A certification.

What types of customers have you worked with?

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residential customers, industrial customers, customers with gas systems, pool heating.

Describe a recent project you are fond of. How long did it take?

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As can be seen in the attached photos, the most typical projects are dryer maintenance, replacement of heater elements, interior cleaning of the dryer and the evacuation duct, these jobs take approximately 1:30 hours. Another typical project is suspension replacement on washing machines which takes approximately 40 minutes. Another typical project is the replacement of the ice maker of different refrigerators, it takes approximately 40 minutes.

What questions should customers think through before talking to professionals about their project?

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know what the symptom is that your appliance or machine has, know the model number of the appliance (usually it is on a sticker when you open the door or drawer), know the brand of the appliance, clarify if it is an stockable equipment.

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